Premier Community HealthCare, Spring Hill Family Health Center

Tina Rutledge

Susan was very helpful in the process of completing the Medicaid application. She made us feel welcomed. She was friendly, knowledgeable, and kind. She answered all of our questions and took the time with my dad (who has dementia) to explain things. Dad has recently been diagnosed with lung cancer and we have applied several times and keep getting denied due to mistakes in answering all of the questions. We were frustrated and in desperate need of help. Susan was the answer to a prayer for us.

Daniel Walker

Let’s be honest… For those that have children with unique needs it is hard to find quality care like you may have experienced in other states. This makes finding a Dr that meets your needs strenuous. So without getting into all that let’s just get into the pros and cons of premier and our Dr. Pros: - ease of care: They have literally all major services within their network along with an online service to track you/your kids care. - referral team: goes with ease of care but this is a huge advantage over other Drs in the area. - you are not being shoved or brushed off and they listen. At least with our Dr you can see how she is paying close attention and takes her time. - Solution Driven. Again from what I have seen it’s problem solving and getting you connected to the services you or your kids need. - Open communication with an understanding of the local community and what it has to offer. They help you every step of the way and make sure you have all the information needed to succeed in this area. Cons: - waiting - scheduling Let’s be honest again. Look at the quality of care that is being offered. Then look at the lack of care in the area. Lastly, look at the increase in population in the area. For all that the wait and scheduling are honestly not that bad.

George Slaughter

Waited about 16 months to get a tooth pulled. I finally get in and they don't pull the tooth I need. Instead they drill and fill other teeth. Filings came out immediately. I went from no pain to now having pain in 3 separate teeth. I've now been waiting months to get them to fix what they screwed up. Won't give me an appointment. Tell me to drive 40 minutes every day and wait and hope to be seen. Between a sitter and gas it costs about $120 a day to maybe be seen. Now over a thousand dollars out of my pocket nothing is complete. Then dealing with the nasty argumentative lady at front desk today I'll be filling a law suit

Michelle Jolliffe

Staff at the medical clinic is always friendly, courteous and professional. They take the time to listen to your concerns. They try to help you to the best of their ability. Erin Jones is really good.