Digital NinjaZ, Inc.

John B.

Great service! A special thank you to Emilia -- she went above and beyond helping me with all of my questions.

Angel Sebastian

Location and reviews led me to believe that this would be my one stop shop for all things tech related, I was incredibly wrong. I've visited Digital NinjaZ multiple times, each visit worse then the last. I wanted to give them a few chances because the proximity to my house but it's no longer worth it. Each time I visited they seemed to have a new employee and each time I was informed that the person that was working on my ticket had either left the company or been let go. Huge red flag right there. Then each time I called for an update a new problem was discovered with my laptop, most of the time problems I had never encountered using the device myself. The last straw was when I went in to get another update on my computer. I walked in to who Im assuming is the owner on the phone in the lobby area yelling into his cell phone in another language. He looked at me, turned his back and kept on with his phone call. I waited close to 15 minutes for someone to help me, yet I was left standing there so I left. In conclusion, I personally do not recommend Digital NinjaZ to anyone. They have new staff what seems like every week, they create problems so they can charge you more to "fix" them, and management seems very rude and lacking in professionalism. Staff always seemed friendly but would never seems to stay around long enough to build a relationship. Figure out your staffing and communication problems and stop scamming people and maybe I'll consider returning.

Beauty Lux Salon

My son's laptop did not turn on. We brought it in to their Clearwater office location and was able to get it fix the same day. It was a bad hard drive. Thank you Tran and his team for taking care of it so quickly! Highly recommend!

Stella Herrick

I've been working with them for 3+ years. We've had a couple of rough spots, one costing me a sizeable international contract. I stayed on because my computer and system were set up by Sebastian and he had all the info. Since then Nick became my technician. For a few months great service. Then a couple of mistakes were made. and since then calls aren't returned. I paid for the service and I want them to fix their error. Their recent history has developed into a pattern of taking around 2 weeks and multiple customer calls before they call back. Their last error actually removed my business email account. I have informed 3 people regarding the nature of the problem, and the urgency of it, but Nick doesn't call back The only call back I've gotten was from Cathy, the manager, who apologizes profusely. However, that doesn't solve the problem that my business email isn't working. According to Michael, they now have a new policy: you need too give them your credit card information before they'll do any work or discuss the situation. Per manager, they were beginning to develop a problem with people hanging up without paying. I have my suspicions as to the cause of that. The only way to guarantee that there will be any timely repairs is to go there and sit waiting for the work to be done. I guess I'm a sucker for punishment. I've been driving an hour in each direction. Time to find someone closer. Very poor business model.