Address: 1111 S State St, Ephrata, PA 17522, USA
Phone: +17174662888
Sunday: 6AM–8PM
Monday: 5AM–8PM
Tuesday: 5AM–8PM
Wednesday: 5AM–8PM
Thursday: 5AM–8PM
Friday: 5AM–8PM
Saturday: 5AM–8PM
Misha Yarmolich
Very slow service even though they have 4 employees working. Small donut selection. Poor overall experience
Elizabeth matos-delgado
Weekend service was great. The young man who served me gave me exactly what I asked for. The young small in height girl did not. Twice she served me on separate occasions and I asked for the same drink I always order and both times she made it different and I was not happy. This location doesn't have a variety of donuts available either. I won't be going there again.
Yanna Sayevskiy
This Dunkin in Ephrata, PA is always SO slow! Other than ONE time, every time I order on the app I make sure to give them enough time. I typically order 20 minutes ahead. I always have to wait an extra 5 to 10 minutes just to get my coffee. How long does it take to make a coffee? Some days it’s not busy at all and I hear the coworkers talking to each other but my coffee is not being made giving 20 minutes of time in advance. Also what’s with the burnt smell every mornings? It is disgusting!
Yulia Shevchenko
No light ice as requested. Cups are full of ice and cups were not even full with the drink. they were half empty. They placed wrong doughnuts. And when asking about the wrong items they didn't want to redo it. There's zero apology or even assistance in correcting the order. Theres no boston cream. No old fashion. No brownie batter one. I can keep going with the list. 12 different doughnuts and we got multiple duplicates so we were cheated from what we ordered.
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You bugging. Sometimes maybe but great customer service!!!
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