Alta Vista Credit Union

Category: Credit union in Rialto, California

Address: 2025 Riverside Ave, Rialto, CA 92377, USA

Phone: +19098093838

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 9:30AM–5PM

Wednesday: 9:30AM–5PM

Thursday: 9:30AM–5PM

Friday: 9:30AM–5:30PM

Saturday: Closed

Reviews

facilitator real deal

Aug 26, 2022

I have to make the time to express the great service I received they have great service and very helpful and they remember their members. The whole team is very hospitable and kind !

LaMark Milan

Apr 19, 2022

Customer service is amazing. I have both Bank of America and Alta Vista and the comparison isn’t close. BofA needs to step their customer service game up.

nicole bernal

Mar 28, 2021

This branch has become a joke. For the longest time the drive-thru ATM never wanted to work. They officially closed it off. And now they're walk up ATM never wants to work. I was able to take money out but then when I wanted to deposit money to a separate account it wasn't accepting deposits.

Carissa Bocanegra

Oct 14, 2020

Odin was one of the best employees from a bank I have ever worked with. He was transparent, honest, friendly and extremely helpful. Despite him still learning his new position in loans, he was very knowledgeable, professional, and helpful. Thank you Alta Vista, and thank you Odin!

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Questions & Answers

What are your weekend hours?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Our Rialto branch is closed on the weekend, but we reopen at 9:30 am on Mondays.

Does your lobby have WiFi?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Yes!

Can I do soft loan checks?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Checks can be issued off booked HELOC and Visa product, but must have predetermined dollar amount for secured/personal loans

Will loan officers meet online?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Not at this time

How many credit card options do you have?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Two credit card options, Classic Visa and Platinum Visa.

Do existing members get lower rates?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Alta Vista Credit Union operates as a member-owned financial cooperative, so we are typically able to offer our members competive low loan rates and higher dividend rates on deposits.

Are there international fees if I travel to Canada and use my debit card?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

There is a 1% foreign transaction fee for usage outside the United states or currency conversion

Do I need to make an appointment to meet with a representative?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

No, appointments are not required. However, with current COVID-19 protocols in place to best protect our staff and members wait times may be longer than normal.

How many ATMs do members have access to?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Along with our 5 branch ATMs, Alta Vista Credit Union members have access to over 30,000 surcharge-free ATMs nationwide. Find your nearest ATM at https://altavistacu.org/personal/about/branches-atms/

Do you have mobile banking?

Alta Vista Credit Union | Sep 1, 2021
Alta Vista Credit Union | Sep 1, 2021

Yes, the Alta Vista Credit Union app can be downloaded for free from the Apple App and Google Play stores.

Is this C U partnered to do business with other credit unions?

Bettina Carbajal | Sep 2, 2019
Xuxin G | Sep 1, 2021

Yes

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