Fairfield by Marriott Inn & Suites

Jenny McClintock

The room and bath were very clean, but had a slight musty smell. Beds were comfortable, but on the soft side. There is quite a bit of noise from trucks on the road out front, So it is probably best to have a room in the back. The staff was amazing!!! Breakfast was just okay. Plastic wrapped items in warmer trays. No fresh muffins or pastries, just rather stale looking bagels and scones. They did have a waffle maker which was functioning. And I did notice that the tables were cleaned and disinfected in between uses. Great job!

Eileen Woo

Efficiently run, clean hotel, good for a one night stop on a family driving trip. Located near Ithaca and Finger Lakes attractions. Indoor pool was freezing cold. Breakfast was strange, with everything served in pre-packaged plastic wrap (bagels, sausage rolls, croissants, even hardboiled eggs)--maybe it was a covid precaution, but it was actually a satisfying meal. Room was basic, with heating and cooling by PTAC window unit.

Bruno Balod dos Santos

They had a double charge on my credit card, forgot to add the points on my stay, and it is taking really long to resolve these issues. Also, the front desk person had really hard time spelling (in order to look up for my stay) and it led to me to think she was just playing games with me on the phone. Not good.

Mayra Nichols

Hotel cleanliness was 5 stars. Very clean. Rooms are HUGE. Bathroom is big. Walk in shower . They have a big pool, a fitness center. HOWEVER, they advertise free breakfast and at checkin they say breakfasy until 10 am. It was 925 am and the kitchen staff or whoever is in charge of the area started cleaning up the breakfast area. Alot of people who walked downstairs to eat breakfast at 925 did not eat breakfast. Even the coffee was taken away early. I think if youre advertising breakfast till 10, cleanup shoud start 5 min prior or wait till the 10 am mark. Otherwise its not truly breakfast til 10. Its not that there was nothing left, ifs that everything was taken away. Otherwise i have no complaints, but i think the breakfast thing needs to be overlooked. Updated Receptionist messed up and told everyone 10 am. Theres a sign on side that says 930. Regardless , it was on the receptionists fault.