Fairfield Inn & Suites by Marriott Utica

Melissa Kujawski

I stayed 3 nights and had a great experience! The hotel was clean. My room was comfortable. Staff was friendly and helpful - everything done promptly and with ease. Hotel ideal location as it is close to highways, fast food, restaurants etc. a little bit of everything Utica has to offer minutes away. I would return!

Dwayne Basler

Staff were overwhelmed. Started putting breakfast out 30 minutes late. There are better hotel options in the area.

Elaine Rand

I stayed at the Fairfield Inn Utica NY from Dec 23, 2021 to Jan 2, 2022. I have stayed here every time I come to Utica. This hotel has excellent staff and service and I wouldn't stay anywhere else. I would recommend this place highly. The staff is so professional and friendly every time I have stayed. "Nef" the assistant was simply awesome! He never missed a hello or do you need anything ever! He always offered help of any kind when coming and going. I just loved his professionalism! He was the best I have encountered in all the hotels I have stayed at in all my travels. The other front desk employees were all well trained and could answer anything asked. The manager had a great personality and I enjoyed the times we spoke. The maintenance man was so sweet. He never missed a hello when he seen me and he fixed the dryer fast when it was jammed. The breakfast in the morning lacks for nothing. The lady that took care of it kept it in top condition every morning. I also noticed a gentleman doing as well. This hotel has top staff across the board and they should be recognized for it. There are so many people out of work and these employees should be rewarded for their extra hard work in keeping the hotel as they do. I personally give them a rating of 10! Can't wait to see them again soon. A huge shoutout to all of them!

Angelina Ostrenga

Very clean hotel. Complimentary breakfast did it's job. The beds were comfortable but the hotel was located next to train tracks so horns were blowing all night. I would stay again but I would ask for ear plugs.