The Vistas of West Hills Apartments

Category: Apartment complex in Valencia, Santa Clarita, CA

Address: 24015 Copper Hill Dr, Valencia, CA 91354, USA

Phone: +16612306840

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 10AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Beverly daSilva Garcia

Nov 16, 2019

Avoid this complex. Its dirty, Tenants don't pickup after their animals. Management will blame the wrong tenant for it. Plumbing is a continuous issue, backing up. When you leave, management will charge you cleaning fees regardless if you leave if spotless. If they ask you to paint to avoid charges, don’t bc they will charge you anyways. Last month we not be automatically withdrawn if you setup autopay, this way they charge you a late fee. There is not enough parking and tenants have more then 3cars, which they use the open spots and never more them. Management does nothing about this except if they are right in front and someone complains.

Marlene Becerra

Aug 27, 2019

In love with this property! Very clean & great staff!!

frank R.

Aug 1, 2019

Great staff, beautiful and very well kept,

Junior Rosas

Aug 28, 2017

This place is very well kept and organized. The maintenance gets the job done on time The leasing office is on point very profesional, great customer service i recomend this place 🖒 plus u get free coffee

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Questions & Answers

What kind of apartment tours are currently available?

The Vistas of West Hills Apartments | Sep 1, 2021
The Vistas of West Hills Apartments | Sep 1, 2021

We offer a variety of virtual and contactless tour options so you can find your new home at your own pace and on your own schedule. 360-degree online tours can be found by clicking the “Floor Plans & Pricing” tab on our website. You can make an appointment for a virtual tour on Zoom, FaceTime or Google Meet, or book a self-guided tour to see the apartment in person.

What documents will I need to get the leasing process started?

The Vistas of West Hills Apartments | Sep 1, 2021
The Vistas of West Hills Apartments | Sep 1, 2021

To start the leasing process and ensure your application is complete, you may be required to present (1) A valid driver's license or government-issued ID for each applicant (2) Proof of income document such as a current bank statement, W-2 form, or pay stubs (3) Payment for application and administrative fees, as well as applicable security deposit fees to secure your apartment. Additional information can be found on the Leasing Info page our website.

Do I need to have renters insurance to secure my new apartment?

The Vistas of West Hills Apartments | Sep 1, 2021
The Vistas of West Hills Apartments | Sep 1, 2021

Yes. Proof of renters insurance must be provided to your leasing agent prior to your move-in date. For specific information, including required coverage amounts for your community, contact a leasing agent.

How old do I have to be to rent an apartment?

The Vistas of West Hills Apartments | Sep 1, 2021
The Vistas of West Hills Apartments | Sep 1, 2021

You must be at least 18 years of age to rent an apartment. Any occupants over the age of 18 are required to be pre-screened and added to the lease agreement, regardless of whether they will be paying rent.

Do you have any pet policies I need to be aware of?

The Vistas of West Hills Apartments | Sep 1, 2021
The Vistas of West Hills Apartments | Sep 1, 2021

The Leasing Info page on our website provides details on our pet policies, including the number of pets allowed, pet security deposits, restricted breeds, and any additional monthly fees.

What is the 30-Day Satisfaction Guarantee program?

The Vistas of West Hills Apartments | Sep 1, 2021
The Vistas of West Hills Apartments | Sep 1, 2021

If you’re not 100% satisfied with your new home, we’ll help you transfer to a comparable home within the same community, or you can choose to break your lease penalty-free within the first 30 days of move-in. Some restrictions may apply.

Do you offer rent-controlled apartments?

The Vistas of West Hills Apartments | Sep 1, 2021
The Vistas of West Hills Apartments | Sep 1, 2021

Select Essex communities offer homes that may be considered rent controlled. Availability and leasing terms are subject to change at any time. Essex also offers below-market rent (“BMR”) programs at select communities. While this is not a rental assistance program, BMR units may be available to residents who qualify based on their annual household income and the number of individuals living in their household. To determine if the community you are interested in offers BMR options, please contact the leasing office for more information.

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