TheKey - Formerly Home Care Assistance

Category: Home health care service in Walnut Creek, California

Address: 1600 S Main St, Walnut Creek, CA 94596, USA

Phone: +19252910922

Reviews

Sherry Williams

Aug 27, 2022

I'm a current employee of the Key and I love being apart of the team, the reason being is because I have the best Staffing Manager EVER Mrs. Corinna DeBose. Come on board with The Key and I highly recommend asking to work with Mrs. Corinna Debose.

Raquel Canono

Aug 26, 2022

I’m fortunate to have been referred to The Key, formerly Home Care Assistance, by a caregiver friend about 2 years ago. I started being sent from one place to another as a newbie. Until I was able to prove my worth, I started getting regular caregiving assignments. I had different case managers at first and eventually got assigned to case manager Jes Edwards. She’s respectful, warm and professional. She checked on me regularly, especially when I’m assigned to a new client. She doesn’t only make sure their clients are happy with me, she also makes sure I’m happy with my work and comfortable with my client/s. She finds solution to whatever issues that may arise at work. Jes listens. One of the best case managers I’ve worked for. Now on to the company, I’ve never been to one client that’s unhappy with their service. They’re a big company and they can match every client’s caregiving requirements and needs. You’re in good hands with The Key.

Luna

Aug 26, 2022

A very communicative and well experienced caregiving service! Would recommend to anyone who is looking for exceptional care.

Jwerdz

Aug 25, 2022

Great caregiving service and made things easy for my parents. Thank you!

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Questions & Answers

Is a home care agency better than hiring a private caregiver?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

How much does home care cost?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

How do I find the best caregiver for my loved one?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

How are you protecting your clients from COVID-19?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

What is home care?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

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