U-Haul Neighborhood Dealer

Category: Truck rental agency

Address: 11410 N Shore Dr, Reston, VA 20190, USA

Phone: +17032630911

Opening hours

Sunday: 8AM–4PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–4PM

Reviews

greg affleck

Jun 2, 2022

Exceeded expectations, I reserved a truck thought I didn't need it canceled the reservation which was handled with ease and no drama 30 minutes later I needed a truck and re-reserved it. The check in was seamless very courteous staff and friendly the truck was in very good condition and a good price. My son left something in the truck and they were very helpful in tracking it down and finding it for me. This business "treats people the way they would like to be treated "A rare to find in this crazy world".

peter Fry

Jan 25, 2022

There is a reason everyone rates place so poorly. Be very careful when considering using this facility. I am in the middle of a case as they are trying to pin $1,600 worth of damages on me even though the owner Bobby told me he knows it was the previous drive. Its nor worth the risk find another uhaul.

Ali Chaudhry

Aug 9, 2021

I agree with the negative reviews here and was willing to give the benefit of the doubt. Biggest mistake going to this place that I regret now. My friend and I had an unpleasant experience. I agree that if you fit a certain demographic you would not be treated with respect. On top of it, a guy named Bob threatened to take action against me because I did not rate them fairly and left a negative message on my voicemail. Avoid this place at all costs.

Luke Robinson

May 30, 2021

This guys is a complete fraudster. Charged me $70 worth of fees for cleaning because I “didn’t properly fold the blanket.” The blankets were folded perfectly. Luckily, the UHAUL national org fully refunded me. Avoid this guy like the plague unless you enjoy 45 minute wait times, incompetence, and blatant, unapologetically prejudice staff. You will be conned if you fit a certain demographic.

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Questions & Answers

how do I return truck after hours

Subashini J | Jun 11, 2021
Frehiwot Mela | Jun 12, 2021

Yes

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