Spectrum Store

Category: Internet service provider in Long Beach, California

Address: 2310 N Bellflower Blvd Unit 102, Long Beach, CA 90815, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

ralph caldin

Jul 26, 2022

Service at the store is fine, unfortunately I have to go there twice a year because tge cable boxes SUCK!!! The STB box freezes, won't connect, won't accept all functions, stops recording and a number of other things. Everytime we have to go to the store and get a new box. We lose all saved shows and have to reprogram all the streaming. Moving in a month and there is no way in hell I will ever use them again. With 5G routers now I won't be stuck with them.

Kellie Ruth

May 3, 2022

I have been a loyal customer with Spectrum, but after receiving a large increase after promotions fell off I decided to cancel my services effective 3/30/22. I was told by the representative we would be prorated, so you can image how shocked I was when I just received a bill for $129. I called Spectrum and spoke to a manager Danielle T. Operator # !Q= (this number doesn't even look legit). Danielle said the representative that helped me back on 3/30/22 was incorrect Spectrum stopped prorating in 2019, and they should've noted the account. She said since my statement generates on the 29th of every month I would be responsible for paying the entire $129. This doesn't make sense to me since I had no service except for 1 day. Danielle said she could take of $20, but that's all she could do she would not budge and acted like she was dong me a favor umm what about the other $109? I asked if I could speak to her manager and she said there was no one above her she is the manager.

Nick Paulos

Feb 14, 2022

Nice people. Make an appointment online if possible. Over 1 hour wait must to return their equipment. Not the store's fault. Shipping with UPS way more cost and time effective.

fady shenouda

Sep 14, 2019

Jeremy is great at customer service. I always liked coming to this place for any spectrum related issues. Highly recommended. The only reason for the missing star is that the check in kiosk was broken and you had to wait in line rather than the convenience of sitting until your number / name comes up.

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Questions & Answers

Is there another company to get internet service in Long Beach other Spectrum. Spectrum is try to take over market and raise price, so SAD.

YO W | Sep 2, 2018
Mike S (NotoriousOne) | Sep 2, 2019

Yes they continue to raise prices horrible company! Worst i have ever seen. Google Internet service providers and your zip code. I pay 65.00 a month for internet only fios offers 39.99 and better speeds. My dad has frontier and pays 35.00 for internet only 50/50 and that's not promo hes 5 years in. Spectrum is really just a horrible company.

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I need to replace my remote do you have them in store?

william doll | Mar 5, 2022
Stephanie Hernandez | Mar 5, 2022

they should have them in the store. you mostly need to take it into the store to switch it out. they do it fast and hassel free, when i went 2weeks ago.

Does Charter provide service for the following address, 5050 East Garford Street Apt. #4, Long Beach, Ca. 90815

GPofLB | Sep 2, 2018
Mike S (NotoriousOne) | Sep 2, 2018

Horrible Company. They just raised my internet to $64.99

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Can I return my modem here when canceling my account?

tony castillo | Sep 2, 2018
Yolanda Rosado | Sep 2, 2018

Yessssss.... Also you don't hv to bring the cable or ethernet cords... Just power cord

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Can I change here my computer is failing

Martin Cruz | Sep 2, 2017
Alex G. | Sep 2, 2018

Yes

Is constantly disconect my internet

pyro chea | Aug 2, 2022
armando cervantes | Aug 2, 2022

Try turn everthing of Wait A Minute and Then On wait Like Five Minutes you Get A good Connection

My internet is flopping

pyro chea | Aug 2, 2022
David Pinales | Aug 2, 2022

You should try frontier. Maybe in the area you live in the towers are not reachable and have good connection. I was going to get frontier and the tech guy was nice enough to tell me that in my area spectrum would be best for me.

I need a new SIM card for my Pixel mobile phone by walking in now?

Hi from Bob | Jul 3, 2022
Earl Morgan | Jul 3, 2022

You gotta go in an a** I think they help them there

Do you need an appointment to drop off equipment?

Gloria Song | Sep 1, 2021
Thomas Stees | Sep 1, 2021

No, I've went in with out an appointment several times recently. You may wait a few minutes longer however.

do you have a dvr with more than one tuner

Steven Flores | Sep 1, 2021
Tony | Sep 1, 2021

All DVRs should have at least a 2 channel tuner.

how to make a store appointment at long beach store to turn in equipment

Kenneth Brown | Sep 1, 2020
Kimberly Blue | Sep 1, 2020

An appointment is not required

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Do you have internet for low income families?

Kevin Carter | Sep 1, 2020
Stephanie Alvarez | Sep 1, 2020

You can apply for low-cost internet assistance at https://www.human-i-t.org/request-internet

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What channel is ion tv.

steve broswell | Sep 1, 2020
George Harper | Sep 1, 2020

Channel 30 on your tv.

Are you open memorial day?

Gerard Dugas | Sep 2, 2019
tristan stewart | Sep 2, 2019

No

I recently ended my service with Charter. I able to return my modem to this location?

Sith | Sep 2, 2019
Brad Erickson | Sep 2, 2019

I did

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Can I pay my bills at this location walk-in?

Wilian Guardado | Sep 2, 2018
ItsMillertime Courtney Miller | Sep 2, 2019

Yes. You can pay your Bill's at the location on bellflower Blvd in long beach

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Is there a phone number for the building itself? The phone number on here goes to an out of state call center.

Jeff Heim | Sep 2, 2018
KingsPhan1 | Sep 2, 2018

The stores do not want to talk to you on the phone. They want you to go through the call center. This is today's customer service :(

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Is there an Spectrum office closer to my address, 5611 LESLIE AVE, Long Beach,CA 90805.

Patricia Rodriguez | Sep 2, 2018
Leang Sok | Sep 2, 2018

14328-14338 Lakewood Blvd, Bellflower, CA 90706

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