Address: 2310 N Bellflower Blvd Unit 102, Long Beach, CA 90815, USA
Phone: +18884067063
Sunday: 12–5PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
ralph caldin
Service at the store is fine, unfortunately I have to go there twice a year because tge cable boxes SUCK!!! The STB box freezes, won't connect, won't accept all functions, stops recording and a number of other things. Everytime we have to go to the store and get a new box. We lose all saved shows and have to reprogram all the streaming. Moving in a month and there is no way in hell I will ever use them again. With 5G routers now I won't be stuck with them.
Kellie Ruth
I have been a loyal customer with Spectrum, but after receiving a large increase after promotions fell off I decided to cancel my services effective 3/30/22. I was told by the representative we would be prorated, so you can image how shocked I was when I just received a bill for $129. I called Spectrum and spoke to a manager Danielle T. Operator # !Q= (this number doesn't even look legit). Danielle said the representative that helped me back on 3/30/22 was incorrect Spectrum stopped prorating in 2019, and they should've noted the account. She said since my statement generates on the 29th of every month I would be responsible for paying the entire $129. This doesn't make sense to me since I had no service except for 1 day. Danielle said she could take of $20, but that's all she could do she would not budge and acted like she was dong me a favor umm what about the other $109? I asked if I could speak to her manager and she said there was no one above her she is the manager.
Nick Paulos
Nice people. Make an appointment online if possible. Over 1 hour wait must to return their equipment. Not the store's fault. Shipping with UPS way more cost and time effective.
fady shenouda
Jeremy is great at customer service. I always liked coming to this place for any spectrum related issues. Highly recommended. The only reason for the missing star is that the check in kiosk was broken and you had to wait in line rather than the convenience of sitting until your number / name comes up.
Thanks! Your review is awaiting moderation.
Yes they continue to raise prices horrible company! Worst i have ever seen. Google Internet service providers and your zip code. I pay 65.00 a month for internet only fios offers 39.99 and better speeds. My dad has frontier and pays 35.00 for internet only 50/50 and that's not promo hes 5 years in. Spectrum is really just a horrible company.
they should have them in the store. you mostly need to take it into the store to switch it out. they do it fast and hassel free, when i went 2weeks ago.
Horrible Company. They just raised my internet to $64.99
Yessssss.... Also you don't hv to bring the cable or ethernet cords... Just power cord
Yes
Try turn everthing of Wait A Minute and Then On wait Like Five Minutes you Get A good Connection
You should try frontier. Maybe in the area you live in the towers are not reachable and have good connection. I was going to get frontier and the tech guy was nice enough to tell me that in my area spectrum would be best for me.
You gotta go in an a** I think they help them there
No, I've went in with out an appointment several times recently. You may wait a few minutes longer however.
All DVRs should have at least a 2 channel tuner.
An appointment is not required
You can apply for low-cost internet assistance at https://www.human-i-t.org/request-internet
Channel 30 on your tv.
Good luck!!
You could go to the store and talk to the people.
No
I did
My experiance 24 hours usually middle of night
Yes. You can pay your Bill's at the location on bellflower Blvd in long beach
The stores do not want to talk to you on the phone. They want you to go through the call center. This is today's customer service :(
14328-14338 Lakewood Blvd, Bellflower, CA 90706
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.