Tesla

Category: Car dealer

Address: 811 S San Fernando Blvd, Burbank, CA 91502, USA

Phone: +18184809217

Opening hours

Sunday: 10AM–7PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Carey T

Aug 19, 2022

Do not use Tesla for road hazard. If you have insurance or AAA have it towed to another tire shop. Tesla charges $115 for repair or $400 for tire replacement. Continental was going to warranty my tire since it's only 3 months old but Tesla refuse to call Continental. I would done it myself but I am 400 miles away and I can only go their on weekend when Continental is close. I should have taken it to another shop who are able to make calls to tire manufacturer. I ended up paying Tesla and they told me the tire they put in does not have any warranty. I could drive out and if the tire has issues I will have to pay the cost to repair.

SoCalVipers

Jun 10, 2022

They can't figure out what's wrong with my car and they don't take phone calls. I've never been treated so poorly by any company.

Danny B.

Apr 12, 2022

Very efficient, I don't like that they tried to tell me that a rocking driver seat is "normal wear and tear on a 2½ years old car Jun I DON'T THINK SO!

Rickey Hayes II

Jul 1, 2020

Picked up put new Y today. Would give it 5 stars but because there were so many cars we had issues getting the car to unlock do to overloaded wifi. Once that was corrected everything went smoothly l. Easiest car purchase ever loved it

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Questions & Answers

Do they sell accessories? like wheel lock?

David Zhao | Sep 2, 2018
Dennis Fried | Sep 2, 2018

I didn't see any retail setup for wheelocks or other stuff when i wss there. You should call them. Im sure you can order and pick up there.

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What are the Covid safety practices like here?

Anonymous | Sep 1, 2022
Steven Melendez | Sep 1, 2021

Personal wear mask,as a person visiting should too.they won't help unless you are wearing a mask. 😷 tesla has great quality service..and nice cars to test drive &buy...💯👍

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The indicator went on indicating that I need to replace a 12 volt battery. Do I bring the car to the local service center for this service? How long does the procedure take?

Dickran Tevrizian | Sep 1, 2020
Phil Christie | Sep 1, 2020

If you are handy I would just replace the battery myself. Google your model and year.

When are the trucks coming out

Sosteno Chavez | Sep 2, 2019
sonny Guerrero | Sep 2, 2019

Might be available for production by 2020, no exact time frame.

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I'm interested in a used model X. How do I go about ordering one?

A.B. Morovati | Sep 2, 2019
John Minor | Sep 2, 2019

I've seen a few on Craig's List

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Is this location a Service Center too? It's not listed as one on here

Dori Perkins | Sep 2, 2019
meir davidpour | Sep 2, 2019

Yes

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Is the service center open the same hours as the dealership?

Dori Perkins | Sep 2, 2019
Nitin Arora | Sep 2, 2019

Mostly. Its not open on Sunday and the hours might be limited on Saturday.

How do I get the voice to work on my navigation?

Nancy Ivanhoe | Sep 2, 2018
Esteban Carrillo | Sep 2, 2018

First, verify you have the Tech Package included with your vehicle. Without it, you wont get turn by turn navigation. Second, if you do have Tech Package turn by turn navigation, make sure the volume for the navigation is turned up and/or not muted.

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Do they sell Charging Cable Organizer?

mai zhou | Sep 2, 2018
Esteban Carrillo | Sep 2, 2018

You should be abke to order online and pick up at your preferred Service Center. Tesla does not sell aftermarket accessories

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any truck packing for delivery or pick ups..

Eric Mensah | Sep 2, 2018
Scott Lawrence Lawson | Sep 2, 2018

If you mean "truck parking", yes, there is a lot behind the store and an alley. Enter from DeLacey or Pasadena Ave.

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