Quest Diagnostics

Category: Medical laboratory in Covina, California

Address: 554 E San Bernardino Rd Ste 103, Covina, CA 91723, USA

Phone: +16264308943

Opening hours

Sunday: Closed

Monday: 7:30AM–3PM

Tuesday: 7:30AM–3PM

Wednesday: 7:30AM–3PM

Thursday: 7:30AM–3PM

Friday: 7:30AM–3PM

Saturday: 8AM–12PM

Reviews

Plo Gaet

Mar 29, 2022

Best place to go for drug screen/test. I went to many horrible drug screen place because of employment, I've meet many rude ladies no matter they are receptionist or sample collector. However, this place has the best experience I ever had. They changed to digital check-in, so you book an appointment online, very easy, then go to the site. When arrive, check in with the text message they send to you, it is sent about 30 min - 1 hr before your appointment time. You can arrive early too. After check in with the link from the text message, you can wait in your car or outside, they sent you another text once you ready to go in. The lady in the front desk is very friendly, you will be collecting sample/ blood right away. Whole process completed within 15 minutes, best experience ever. I did it on Tuesday morning at 11:20am with appointment, only one person ahead of me at arrival. The lobby is clean and very little people too. I'll recommend anyone doing employment drug screening and blood drawing (there was a lady in front of me for blood draw). Appointment is recommended, if not mandatory. There's a sign outside saying walk-in may not be guaranteed, but you can try walk in too. I hope this help, I've been frustrated with horrible service and rude attitude for years.

Roberto Cabrera

Apr 19, 2021

I have to admit, this place is consistent. It's consistent for slow service. Appointments mean nothing. I'm still in their waiting room, I had a 12pm appt, and it is 12:30pm, and I'm still waiting. They keep calling people who checked in after me, they've taken my name off the overhead screen with no luck, my name still has not been called. If you're able to do another lab, I would highly recommend you do so. If you absolutely have no choice, and must come to a Quest lab...bring a snack, cuz you'll probably be waiting beyond your appt time.

Forever Friida

Oct 20, 2020

They lady’s at the front desk are horrible especially the girl with the red dark hair. One of the nurses( had orangish/blond highlights) made me wait even longer because I dropped a little bit of sample when she had called me back so I had to go back out to the lobby and drink water, I let them know I was ready and they still made me wait another hour. I spend a total of almost 3 hours at this location and everyone was being so rude for no reason.

Henry Poppins

Apr 20, 2019

Out F*##$ rageous... its muggy like humid and stuffy with all these people. Workers are nice and helpful. But, Wait is too long in the mornings. I have been here in the afternoon and it goes fast usually because no one is there. Best advice Find another lab if its before noontime. "Dear quest, this is a failure of a lab."

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Questions & Answers

are test results posted on line?

Jim Asselin | Jul 3, 2022
Arthur Akouris | Jul 3, 2022

Yes if you sign up for it.

are you open saturdays

Gilbert Holguin | Sep 1, 2021
Quest Diagnostics | Sep 1, 2021

Hi Gilbert- Thank you for reaching out. This location is open on Saturday's from 8AM-12PM. You can find this and all other details for this location on our website at https://appointment.questdiagnostics.com/patient/confirmation.

Do the physicians watch you take the urine test?

Manuel Calderon | Sep 2, 2019
Henry Poppins | Sep 2, 2019

Of course.. or else there would be no integrity behind it

Is Quest in network for Aetna?

Ken Slater | Sep 2, 2019
Beatrice Hernandez | Sep 2, 2019

You need to contact your Insurance company directly.

till what time do you take patients to draw blood for a regular blood test??

Victoria Inés Palmieri | Sep 2, 2019
Beatrice Hernandez | Sep 2, 2019

I always make an appointment in advance. The appointment is scheduled and kept accurately. They have all your information. You just log in on their system when you come in. Come in ahead at least 15 minutes or more ahead of time. You have to stand in line.

do you guys have xrays done at your location?

Caroleen Shum | Sep 2, 2018
Beatrice Hernandez | Sep 2, 2018

No it is a lab for drawing blood and urine testing.

hiv test for 13 years old?

Mark Zhang | Sep 2, 2018
Aiman Zeidan | Sep 2, 2018

Yes

Read More

Do I need to fast for URIC ACID,HGBA1C, CMP,CMP,CBC,LIPIDS? Paper work is not marked fasting or non fasting!

Thomas Navarette | Sep 2, 2018
georgina santana | Sep 2, 2018

Yes 10-12 hrs

Is it crowded on Saturday?

Linda Strayer | Sep 2, 2018
georgina santana | Sep 2, 2018

Yes, is our busiest day

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