Collection Sites | Free COVID-19 Testing Center | Vacaville Premium Outlets

cristina santini

I have already being tested at this center a couple of times and have received professional service. Technicians are kind and welcoming. The only problem I have encounter is the log in process but a technician was able to resolve my problem in matter of minutes.

Alex Valdivia

Do not use this place! Waste of time! I had a 2:40 appointment and I arrived at 2:30 and the extremely lazy, not caring person at the window said that she cancelled my appointment because they ran out of rapid tests!!! Really!!! Without notice... I will make sure to get a full refund and never use this good for nothing place ever again. You're supposed to be caring and offer help and solutions not sour attitude and pushing people away.

Ashley Krebs

Paid out of pocket instead of going to my doctor as I was told 24-48 hours for official emailed results. That was 12 days ago and STILL NO RESULTS! They can’t help at the location itself and just give you an email to contact that no one responds to. What a joke!!!

Heidi Doerfert

Don't waste your time! My daughter and I waited almost 2 hours to get tested. When we got up there, they said they needed her driver's license even though it says nothing about that on their website. We had to have someone drive it over. We got tested on November 20th and never got our results! After repeated emails (the website has no phone #) with no response, I drove over to testing site where the staff member told me their computer crashed and they were having a lot of issues. I asked him to contact someone in management which he did. I emailed two people and received no response. After several days, I finally received my results but to date, we still haven't received my daughter's. This is life and death - you need to be able to count on your testing site!