U.S. Bank Branch

Arus Grigoryan

This location is a nightmare where unprofessional and lazy liars provide bad customer service! A bank associate refused to exchange more than $500 (twenty bills to hundreds) claiming it’s a federal regulation! I called to the customer service immediately and they confirmed there was no such law/regulations! I do not recommend this bank, bunch of unaware hypocrites work here!

Gayane Gareginyan

The worst branch I’ve ever been. Every time they give hard time to the customers. Never will use this branch services. Not recommend at all.We are so sorry we’ve let you down, Gayane. We apologize we've left you feeing this way. We'd like to speak with you to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 8570. One of our Ambassadors will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa

Sam Simmons

I am a new customer here and unfortunately had a bad experience with Nelly. I'm really concerned about the customer service I was told to follow up with askusbank@usbank. I'm really surprised how someone can have such a negative attitude, disposition and poor customer service skills can work with this company and location. I'm extremely dissatisfied and comcerned. She was discriminating when everything I had was accurate.Hello Sam, Thank you for leaving your review. The behavior you've described is very concerning to us, and we'd really like to speak with you about what happened. If you haven't done so already, please send us an email at [email protected]. Please also include reference number 5983. Once we receive your number, we'll give you a call within 2 business days to discuss this further. Thanks in advance. ^Caitlin

Emin Amirjanian

I went there to open up new bussiness account and the teller that work there gave us attitute and instead of helping us she talk to us very bad so disappointed and iam with us bank for almost 5 years this is ridiculousI'm really sorry to hear that you weren't able to get the help you were looking for when you visited, Emin. What you've stated is very concerning to us and we'd really like to speak with you about your experience. Please send us an email at [email protected] with your phone number and reference number 2941. Once we receive your phone number we'll give you a call within one business day. We hope to hear from you soon, and thank you for leaving your review. Sincerely^Caitlin