US Post Office Annex

Alex Clark-Gronke

Doesn’t answer their phone, whatsoever. Delivered 3 packages to wrong mailbox. Update Edit: I persistently called back to back for almost an hour and someone finally picked up. They had just sent me an email about the same time. Packages weren’t actually delivered yet, had early delivery scan date due to; “ the nation was experiencing a software update, but the update failed and crashed. Once the issue was realized, instruction came from Washington D.C., every office in the nation had to have their carriers scan every package in the parking lot of their offices. Millions of packages have received a delivery scan before actual delivery and your package is on the truck for delivery today on 06/24/22.” copy pasted from the email. Added 1 more store for answering the phone eventually. However even though this issue was not their fault, there was no update regarding the issue. This left me with nothing but stress for several hours, complicated communication with USPS customer service and missing hours at work over this issue that wasn’t even an issue. All could’ve easily been avoided with that quick email update. Unsure if the issue they experienced prevented them from the email going out. Absolute disaster.

Lori Neely

Counter staff are quite rude. They make you feel badly for ringing the bell. Hope I don't have to go again. Don't know why there are always so many disgruntled postal workers. They try to do as little work as possible.

luan le

This is mainly a distribution center and not a full-service post office(you can’t buy stamps or other postal services). There is no counter person. You ring a bell to summon someone but it is only to handle package pickup and drop off. Its a good location to drop off mail since they have convenient drive-up drop off boxes outside.

Michele Toomey

I haven't been to the actual location but I have called. The customer service over the phone has always been fantastic. I much prefer it over the N McDowell location who never seem to answer the phone.