Quest Diagnostics

Category: Medical laboratory

Address: 1411 Oliver Rd Suite 130, Fairfield, CA 94534, USA

Phone: +17074211827

Opening hours

Sunday: Closed

Monday: 7AM–4:30PM

Tuesday: 7AM–4:30PM

Wednesday: 7AM–4:30PM

Thursday: 7AM–4:30PM

Friday: 7AM–4:30PM

Saturday: Closed

Reviews

nani tshaka

May 23, 2022

Winnie was very sweet & got my blood work done fast.... with zero pain!! πŸ˜ŠπŸ˜ŠπŸ™

Arcelia F

Feb 15, 2022

I was attended by Veronica. She was nice and she got my blood work done. It didn't hurt. Last time I came here I was attended by someone else it hurt really bad throughout my experience. So I'm thankful that Veronica did my blood work this time. I didn't feel pain throughout the whole experience unlike last time.

Jasper G

Aug 30, 2021

Went in and was not late for my appointment and it was treated as if I was a walk in anyways. The lady at the front desk had a rotten attitude. She asked if I had any paperwork. I said: β€œNo, all I have is my I.D. and my insurance card.” She then rudely, with an attitude, raises her voice and asks β€œAny paperwork?!” I said no. She then rudely asks: β€œWell then, how do we have anything for you?!” I said: β€œThey probably faxed it over, I’m not sure, they didn’t tell me.” Also, no one told me I couldn’t eat, luckily I hadn’t yet. She proceeded to roll her eyes and huff her breath loudly. She is not the first rude front desk lady that Quest Diagnostics has had. Furthermore, I was left in Room #5 for a very long time before anyone showed up; when they did, that lady who poked me, poked me 3 times before she decided to have someone else do it. At the end, the rude lady at the front desk was suspiciously nice all of a sudden.

Simply Sue

Oct 19, 2020

Winnie is the best!! The rest of staff is great as well. My last visit was 10/13/2020, during the covid19 time. I was given a beeper to wait in my truck until they were ready for my scheduled appointment. The whole process made me feel totally confident that I was protected as much as could be from the virus. Using the appointment scheduling via online is the best way to go. I've never experienced a wait longer than 15 minutes. Again I can't say enough about Winnie. She's been taking my blood for quite a few years now. She always gets it on the first try and during the procedure she always is making me feel good. Which at this time is a GREAT thing. I rate everything a 10 out of 10. From ease of scheduling, cleanliness, wait time and especially the experienced and friendly staff.

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Questions & Answers

Do we need appointment

Obdulia Cordova | Sep 2, 2019
Irina Parkhomenko | Sep 1, 2021

I need to make appointmetn for my blood test any day any time/

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How do you actually soeak to someone who supposedly works here? You cant get online to reschedule your appt and you cant get to speak to anyone when you call. Hard to believe the line us "busy" for an hour

Michelle Hembry | Aug 2, 2022
Debra Palmer | Aug 2, 2022

After today's experience I can understand not getting anyone to answer the phone. I'm normally in and out within 5mins. Today took an hour! And when I inquired why I was texted and name removed but not called I was told I was being helped (news to me since I was still in the waiting room). Good luck!

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