U.S. Bank Branch

Category: Bank in Ontario, Oregon

Address: 281 SW 1st St, Ontario, OR 97914, USA

Phone: +15418896453

Opening hours

Sunday: Closed

Monday: 9:30AM–5PM

Tuesday: 9:30AM–5PM

Wednesday: 9:30AM–5PM

Thursday: 9:30AM–5PM

Friday: 9:30AM–5PM

Saturday: Closed

Reviews

Maggs 2248

May 24, 2022

I have banked with US Bank for years. Always had great service when living in Eureka, Ca. Since moving to Ontario, Or. the service is horrible. No local customer service. They never answer the phone. Today, I have a question about depositing a large inheritance check and there is no one to answer a simple question! This has been the case in the past. I will be looking for another bank with CS. Time to quit blaming poor CS on Covid.

Joseph Scott

Nov 8, 2021

I understand when places are busy but the older lady in there is a jerk I didn't say a word about waiting in live over 30 minutes but she just assumed I was upset and was very rude to me. Plus they charge $7 to cash there own checks. Not surprised by a China owned back tho. This branch is failing for sure.

Michelle Y. Walker

Apr 26, 2021

Google maps shows that they are closed, but I need to open a new bank account, so I just called the branch. Twice. It rang and rang, and no one answered, and finally the "Welcome to Verizon" message came on, telling me that my call could not be completed. Not sure if they are open or not, but they don't answer their phone, so I'm going to try Umpqua. Sorry, the last thing I need is crummy customer service BEFORE I even open the account. Pretty good indicator that it's just going to get worse.

Greg Wilson

Jun 19, 2020

This is one of the slowest drive through banks I have ever been to. Ridiculous waiting for 25 minutes in the drive through. The bank lobby is closed, so one would think there would be more staff at the drive through. Not at this location, just poorly managed. This has happened on multiple occasions.Hello Greg, thanks for leaving your review. I know how frustrating long waits are. We have temporarily changed the hours of our branches. Details are available on our website at usbank.com/covid19 We appreciate your understanding and patience as we work to assist everyone as safely as possible. Respectfully^Caitlin

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Questions & Answers

Will I be charged fees if I miss a payment or make a late payment on my U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | Jun 23, 2021
U.S. Bank Branch (Owner) | Jun 24, 2021

No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.

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