Ceva Logistics

Category: Trucking company in Fontana, California

Address: 10789 Redwood Ave, Fontana, CA 92337, USA

Phone: +19092757019

Reviews

R.

Jul 26, 2022

TERRIBLE!!! HORRIBLE!!! The absolute WORST company a company could use to transport freight. First delivery scheduled, they sent to Los Angeles from Fontana to be delivered in Chino Hills, then couldn’t deliver because it wasn’t loaded on the truck according to their customer service representative. Reschedule was placed on me the customer to call and make the arrangements, but the original delivery was scheduled for the 22nd a Friday. Attempted to reschedule and guess what, you can’t! Because the system was still registering the original delivery that they screwed up. So I had to wait the weekend to reschedule for hopefully that Monday, but nope, can’t do that either. First available was 5 days later so have to miss work AGAIN due to their incompetence and unprofessionalism. No one thought to notify the customer of any of the aforementioned issues, had I not called I wouldn’t have known anything. Lastly, I still haven’t received the delivery. Nor has anyone contacted me regarding the details or status of the deliver. This company is TRASH!!! They deserve negative stars!

Bek Uzbek

May 6, 2022

Dispatch team office of CEVA is nice and helpful. But be ready my fellow truckers wait for unloading 3-4 hours minimum up to 8 hours. Overall ok place to deliver.

Stefan

Mar 23, 2022

If you have a live load here and don’t work directly for Ceva, you’re going to wait 6-10 hours approximately. No joke. I’ve been here 3-4 times and it’s always the same. Nightmare for OTR drivers. They say, they don’t have a time frame for live loads, it can take up to unlimited amount of time to get even started…. I’m putting them on my black list today! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

emanuel birau

Dec 26, 2021

Picked up a load when wasn't even busy and it took over 6 hours to get out-of there. I forgot my DL there so I called and no one answered the phone. Doesn't the corporation monitor feedback or they don't care either.

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Questions & Answers

What are the business hours? Been trying to get a hold. They missed their delivery window yesterday without any info as to why.

Crystalliod | Sep 1, 2020
Anthony T | Sep 1, 2021

Please contact your retailer (Costco, Walmart, etc) and have them handle issues. Unfortunately logistics companies DO NOT CARE about you as a customer, which is why you should have their client (your vendor) handle these problems. They stand to lose the contract from them not from you. Don't let them get away with terrible service, contact your vendor.

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Why is it when I try to leave with my assigned load signed paperwork in hand... I pick up the phone to open the gate to leave and get told I'm not dispatched and NOT Authorized to take a trailer? Is this how you do business? Locking people in?

Travis Collatz | Sep 2, 2019
Vincent Calistro | Sep 2, 2019

Need stronger employees sorry ... Vince freight handler

Why don't you answer your phone?

Steve Crawford | Sep 2, 2019
Sandra Cordova | Sep 1, 2020

Been trying to call for an update on a delivery and no one has answered for the past 4 hours. Is the a 24 Hr line?

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