HealthRus

Category: Urgent care center in Victorville, California

Address: 13622 Bear Valley Rd Suite 9 & 10, Victorville, CA 92392, USA

Phone: +17602614255

Opening hours

Sunday: 8AM–3PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

It's Jasmine

Aug 20, 2022

I WAS HORRIFIED TODAY! I took my daughter in to get her arm checked out due to a bug bite. A man walked in bleeding out everywhere with his finger cut off, 3 people had to ask the staff if they could clean it up, they took 20 MINUTES to mop it up after the blood had already been stepped on and dried. IT WAS DISCUSSING! The doctor was also rude, ignored my questions, and didnt make me comfortable to bring my family here ever again.

Vanessa Velasquez

Mar 17, 2022

My son was sent home from school due to him complaining about pain in his shoulder. School recommend to get him examined for precaution. I explained to the doctor the situation and she was very passive towards me. She then tried speaking to my son but he is asocial due to Autism which I also explained to her. She kept asking him questions he couldn't answer and my son became anxious. Doctor seemed bothered that he wasn't answering her and I politely stated that he is uncomfortable. She walk us out the room when she said, I'm surprised your son is autistic, are you sure he is? I said yes why? Her answer was that he doesn't look autistic. I replied what does Autism look like? Autism is a development issue not a physical one so what are you talking about.

Nyuesi Malkia

Jan 28, 2022

Test was rapid but cost me $80 because I have the nerve to PAY for my insurance every month. That kind of sucked. It should be free for everyone but that is NOT HealthRus fault, government gave out billions in stimulus & unemployment (to people who were on public assistance and their income was NOT affected) but they can't allow everyone to get free COVID test and have the nerve to only want to give 3 mask per. person. In 15 days those 3 mask will be gone. Kind of ridiculous.

Proud Latina

Jan 15, 2022

This place is a joke what is the whole point to even make an appointment when they even have the people that made a appointment on line to wait. I'm not satisfied one bit they're are so unprofessional especially when your on the phone with them they hang up on you rude. Seriously this health R US doesn't deserve not even one star. You guys need to do better job. I don't know how this urgent care has 5 stars bad customer service the man doctor is rude too i give it 0 stars. They need better people working there. I wish i could upload the video how the doctor treated my daughter. Very unprofessional

Thanks! Your review is awaiting moderation.

Questions & Answers

Do they take iehp?

Joseph V. | Sep 2, 2019
john opara | Sep 1, 2021

Yes, they take IEHP FLU SHOT IS FREE!!!

Do they take Aetna insurance ppo?

Jesse Viveros | Mar 5, 2022
Monica Rangel | Apr 4, 2022

Yes

Do they take HMO or PPO?

Brianna Parsons | Jan 4, 2022
Nataly Calzada | Jan 4, 2022

They do take HMO, my parents went there not to long ago and they have a HMO plan.

Do they take straight medi-cal

linda valencia | Jun 3, 2022
Mauricia Campos | Jun 3, 2022

Not sure you can call. The personnel is very sweet.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places