Scripps Medical Center Jefferson

Ordained Reverend High Priestess

Dr Marie Lee is hands down one of the best doctors I have had in my entire life, and I am almost half a century old! She is caring, kind, considerate, warm and thorough (something you don't see much nowadays). I suffer from a variety of chronic conditions and for the first time in my life, I have hope that someday I will get better!!! Dr Lee is what doctors SHOULD BE! I would give her a thousand stars if Google would let me but it only allows for 5. I also have had the opportunity to visit the after hours clinic, I wish I remembered the names of the doctor, nurse, the assistant who triaged me, and the front desk, but unfortunately, I don't remember their names. I really want to give credit where credit is due! All 4 ladies were impeccable in their skill of care and concern. I also would give them a thousand stars. I did, however in my early days, have a complaint about the clinic as a whole, nothing about any of the staff mentioned above, a previous issue, and it took multiple attempts to reach the manager of the entire clinic, and when he finally responded, he said, "I called you last October" ( I never got a call, and it was in March, and I had been calling about every 2-3 weeks, until he finally took my call). He was NOT very thorough, nor warm, nor friendly, nor helpful, nor attentive, nor kind (and to this day, my issues have never been addressed). The staff at the clinic is AMAZING! And that's what keeps me coming back! The upper management needs to be looked at though.

Kaylah King

DO NOT COME TO THIS FACILITY! You will most likely have the unfortunate curse of meeting Theresa, who is one of the “managers.” Theresa humiliated this patient, while she was speaking to what could’ve been a doctor or nurse on the 3rd floor. I had the displeasure of overhearing the entire situation and have been bothered by it. Some names were spoken about, like a former employee, which I assume is the reason Theresa put her nose in this patient’s business. Theresa loudly voice, “I am the Manager here at this facility, aren’t you the mother of-,“ but the patient interrupted her by saying “Yes! Is that why you came over here to harass me.” The absolute lack of professionalism and compassion in a healing environment displayed by this “manager,” will have me not returning to Scripps Jefferson.

Pamela Hysten

I went for an MRI here for a 2nd attempt on a late Sunday afternoon. I've had three years before, but for some reason had overwhelming anxiety a few days before at the Rancho Bernardo location. The Jefferson facility was so much better. The MRI is slightly bigger and quieter. That as well as Mindy and Steve helping me through the short session made it work. Mission complete!

J D Ritzke

I do not have a lot of experience with U.S. Medical Industrial Complex .. .so i am writing my experience here ... Consultation - 15 minutes - to say Hi - which means $450 ... Do they do anything ? .. .No , but we'll refer You to another billing department(S) ... A month ago (April 2022) I did get on the schedule to get some blood work done (which my doctor thought was important) -- Good News, I got on the schedule before Christmas 2022 (i got on schedule for August 26, 2022) ... Is U.S. Medical Industrial Complex Good ? and Easy to Use ? and Easy to Schedule ? (no, not really) .. .but their billing departments are great