Address: 3264 Lakeshore Ave, Oakland, CA 94610, USA
Phone: +18008801077
Sunday: 11AM–6PM
Monday: 10AM–5PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Charles Adelson
Bought a new phone and a companion phone case recommended by the sales manager. The phone case turned out not to be a correct match for the phone (openings do not overlap with ports or buttons). Overall, left with the impression that this store is trying to make a quick sale, and does not care about setting customers up with the correct products.
Yadit G. Ceron Espinoza
I went to this Verizon a couple days ago and the service was great. We went into the store late and were at first told we couldn’t get help but the manager came over and was very kind and helpful. She helped us with all our phone problems and gave us honest tips. I would recommend coming here because the manger for the place is pretty great and we can tell she cares for her staff and customers.
David Mack
Im NOT easy to Please! However, We had GREAT service from Verizon Representative wilgr7u-E262S. Do NOT Let this employee go! The most professional I've seen in any Verizon Store. We bought 3 new phones with two additional lines to add to our account with ease! SIX (6) Stars All Day!!
Juniper Moon
OUTSTANDING SERVICE HERE!!! Julius is awesome and I am so happy we decided to come here. We ordered 3 brand new phones and accounts with them. PROS -Outstanding customer service with Julius! He is so friendly, patient, professional, knowledgeable, helped us with everything we needed and extremely competent. -Our order took awhile but it was worth it because we also opened a new line for my mom & upgraded her phone. -Everyone at this location is friendly and helpful. -EXCELLENT trade in deals -we got free Hulu, Disney & ESPN with our accounts -WE RECEIVED OUR NEW PHONES THE NEXT DAY!!!!!!!!!! -EXCELLENT customer service when calling in with any issues or problems. They follow up with you and follow through. Verizon is and will always be the best phone company. They have the BEST customer service when you have an issue or need tech support.
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