Aaron Thomas Company, Inc.

Mark Rayer

Here was my experience picking up a load here: Arrived at 9:15am 6/16/22 to pick up a load that was scheduled to be ready at 11am. Originally this load was scheduled to be picked up on 6/14 at 11am, but it was pushed out to today 6/16. (So I was forced to sit/wait for two days already at the TA in Ontario, because I was directed by my company to get fuel there…& that helped to cover the parking fees) Upon arrival here at the shipper, I was told to “go park in the street until it was closer to my 11am appointment” then they would call me. -11am passed. No phone call. -So I go back to shipping office at 11:30am to see how much longer & I was told “about another 30 minutes before we can assign you a dock” for a live-load. -At 11:50am I received a call to come back into the gate for a trailer inspection. Then shortly thereafter I was assigned a dock door. -At 12:10pm, live loading begins with red light on. -Finally loaded at 1:25pm with green light. -Then had to wait another 20 minutes after that, just to get the BOLs! (ridiculous) Total time elapsed for me to pick up a load here: 4 hours and 30 minutes. (plus two days from the originally scheduled PU appointment they placed with my company.) Not good.

AB Cargo

My appointment was 6:30 I checked in 5:30 they give me a dock right away they off load me in 1 hours

Ivan Gavrailov

do not observe the time of appointment

Maria rios

Horrible