TheKey - Formerly Home Care Assistance

Category: Home health care service

Address: 28309 Newhall Ranch Rd, Valencia, CA 91355, USA

Phone: +18188107904

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jill Hon

Nov 27, 2019

Had a positive experience to start but that did not last. The office can't seem to be able to find caregivers that match my parents and I am constantly having billing errors with them and my parents long term care. The people in the office are just not engaged in their work.

Debbie Somers

Sep 9, 2019

We have used Home Care Assistance during 2 periods of time for my sister. I would never bother to look anywhere else! They have been very responsive to our needs and helping us think through what we required. The aides have been wonderful! For our second time, they even managed to adjust things and get our favorite aide back for most of the shifts! Having the same person made it easier on my sister. They do all you expect and step up to be even more helpful. They truly care about the patient and the family. Stacie, Cory, Megan and Amanda - thank you for everything!

Diane Sligh

Jul 27, 2019

If you don't know where to start or even if you are not positive what to do with an older adult or loved one, stop by their office and ask for Cory. He came out to our home in Newhall to get things situated when we started care for my mother and it has been such a positive experience ever since. No matter where you are he is the type of person that will just know what to do. My mom loves her care taker and I am back to working out and cooking regularly. I can leave home whenever I want with such peace of mind that mom is not only safe, but actually enjoying herself with the care taker from Home Care Assistance.

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Questions & Answers

Is a home care agency better than hiring a private caregiver?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

How are you protecting your clients from COVID-19?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

How much does home care cost?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

How do I find the best caregiver for my loved one?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

What is home care?

TheKey - Formerly Home Care Assistance | Jul 3, 2022
TheKey - Formerly Home Care Assistance | Jul 3, 2022

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

are you hiring?

Marites Talusan | Sep 2, 2019
TheKey - Formerly Home Care Assistance | Sep 2, 2019

Hello Marites, All office hiring is managed by local staffing managers. You can apply at HCAmatch.com and choose "Santa Clarita" as your desired location. Thanks!

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