Address: 3300 Bee Caves Rd, West Lake Hills, TX 78746, USA
Phone: +15123279480
Sunday: 6AM–11PM
Monday: 6AM–11PM
Tuesday: 6AM–11PM
Wednesday: 6AM–11PM
Thursday: 6AM–11PM
Friday: 6AM–11PM
Saturday: 6AM–11PM
Veronica Bell
They used to have the best, freshest fries and used to brag how great they were. That was before covid- now I am disgusted. 3pm on Friday ordered fries, fish filet, chicken nuggets, and Big Mac… all of them were sitting under the heat lamp for hours. Will never return.
Imani Simmons
Wow, using the mobile does not save anytime. I ordered a Frappe and fries. I sat in my car for 10 minutes after going through the drive thru. They brought the incorrect Frappe and forgot the fries. Poor customer service in a neighborhood use to great customer service. If a new McDonalds opened in Westlake this location would be closed in a matter of months. Also, I don’t think they read any of these reviews because the complaints are pretty consistent.
joe nich
This is an update for 10/10/21. The dining room is not open but for take-out orders. See the pics. Oine it says they have it open but the chairs are stacked, drink station is taped off and seating areas are taped too. There is no signs and their statement on Google is misleading. Seniors are being poorly treated. They have almost doubled the price of a senior coffee. The price is only 11 cents under the regular small coffee. This location smells bad too and there is a large area flooded with blue liquid. It appears to be coming from the restroom.
Austin Ski
Terrible Mcdonalds with slow-unfriendly workers. Food here is always sub-par compared to other locations. There's a reason no one is ever in the drive through.. the locals all avoid it. Most of the food I've ordered you can tell has been sitting out for hours and was not made fresh. Just look at these photos.. worst fries I've ever had... If your in the area go to one of the other fast food joints before this one.
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Yes they do, located at the back of the building.
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