McDonald's

Category: Fast food restaurant in Austin, Texas

Address: 4501 E Ben White Blvd, Austin, TX 78741, USA

Phone: +15129127511

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Michael Haertel

Jun 22, 2022

Credit card system down every single night from approximately midnight to 6am. Money laundering? Causes huge lines because you either get stuck in the drive though when they tell you it’s cash only over the speaker or they forget to tell you and you find out 20 minutes later when you get to the window. If there is a line, drive to Congress and Ben White, it’s faster.

Olivia Colunga

Jun 19, 2022

They got my order wrong. I picked up at curbside and they gave me the car next to me food I asked him are you sure this is mine it has my neighbors number and they said yes so I open the bag and surely it wasn’t mine so the kid takes the bag and goes to the car next to me and tries to give the open bag to the lady and she refuses it oh my God I swear these kids today plus I had to go inside to get my correct order so I wasn’t too happy what do you think

brandon mohl

May 5, 2022

All the reviews you see about waiting a long time, cash only at night, writing down your order on paper…they are all true. I work very close to this location and because nothing else is close or open at 1am, this is pretty much my only option. 80% of the time I come here both lines are incredibly long and hardly move. Once you get to the ordering screen it often takes them 5 to 10 minutes before they even acknowledge you. Most people I see that visit at night end up pulling out. There have been more than 5 instances in the last couple of months where I had to wait about an hour before I left with anything. Never an issue with the food, it’s always service that you will have a problem with. It’s pretty clear they are understaffed, but it’s the terrible service that doesn’t make it any better. My last visit 4 cars had their orders taken on the inside lane before I was even acknowledged. All I needed to do was let them know I had a mobile order. I decided to just wait and pull up to the window since they wouldn’t acknowledge me at the order screen. I’d say I feel bad for them being understaffed but their attitude and service is abysmal.

John Rentz

Mar 10, 2022

The food itself is what you would expect from a McDonald's. The staff was friendly and the store was clean. You can only order food to go if you go inside. All tables and self-service drink stations were closed. A higher rating would have been given had the dine-in area been open.

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Questions & Answers

Why is this place so terrible and takes 30 minutes to get food without anyone saying anything to let you know why it's taking so long.

Rocco Sezar | Aug 20, 2018
Phillip Buffington | Aug 21, 2018

LGB... Membership shoddy service mmm... Do the math and try Wendys

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McDonald's on Ben White is horrible I come every morning around I don't know truth or the morning and they never have iced coffee ever the only McDonald's I can ever find nice coffee at is McDonald's on Riverside the rest of them don't

Hendu Hort | May 21, 2021
A Pope (Joe the cable guy) | May 22, 2021

they don't like to make it, it's time consuming and affects their stats on getting cars through the drive thru. try another restaurant chain like Wendy's. dunkin donuts has great iced coffee, although fewer locations

Do you have to apply online or do you have to get an application

damion rosas | Aug 19, 2020
Joseph C | Aug 20, 2020

In person.

Food was hot delicious but they need to take order better and wait for the whole thing cause i know I ordered and it was on the screen by then I got to the 2nd window said I didnt then they said machine broken so confusing..but good all in all.I gues

martha espino | Aug 19, 2020
Gabriel Jimenez | Aug 20, 2020

I always ask them to repeat my order back to me before I move forward that way there is no confusion and kios do have hiccups in the system so give my suggestion a shot can't go wrong

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My son is employed at Mc Donalds on burleson Blvd he has a learning disability AdHd and lately he's been sent home and told he's to slow in learning by a few shift leads..What should I do?there is more to this situation Please help?

Rosemarie Vargas | Aug 20, 2018
Cbiz 210 | Aug 21, 2018

Do you believe the allegations are valid? Or Do you feel that your son is the victim of prejudice?

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