Palms Car Wash

Summer B

I had my car washed here and I was pleased with their service in the end. So you actually drive through a car wash, but they spray your car off first before you drive through. Once you are done with the wash they hand dry it. AWESOME!! And to add they have free vacuums for their customers. They offer detailing, carpet cleaning and other related services. I will go back.

Kaleb Cooper

Good quality services with a typical but well kept car wash tunnel. Always has plenty of staff on hand to move lines quickly. There is a free vacuum area (intended for already paying customers) which is really nice but there can sometimes be a long line

Merrilynn Esteve

I am blown away by the level of customer service starting from the wash station attendant (Christina) right down to the Manager on Duty (Mike). I've been to Palms Car Wash a couple of times since moving to the Brodie Lane area and the amount of kindness and quality customer service I received today, truly left me speechless. When I went to get my car washed last week one of the car wash attendants suggested I come back Monday - Wednesday to get my car detailed (this way I wouldn't wait 3+ hrs during busy times). I decided to come back Monday morning at 9:00 AM. Knowing they had a Detail Center Lobby with wifi, I brought my laptop to be able to answer work emails during the quoted hour wait time. Unfortunately for me, there were about 6 other vehicles waiting to be detailed and on top of this, their Guest Wifi wasn't working. When I approached the Manager on Duty (Mike) and asked him to look into the wifi issue, he happily escorted me back to the lobby where he went into a room and tried to fix the issue. After roughly 10 minutes, he let me know that it wasn't able to be fixed and they needed a Tech to come out. Frustrated and irritated, I asked how much longer my car would take. With honesty and compassion he said it would probably be a couple of hours still since they had an influx of vehicles to be detailed and were short-staffed due to the pandemic. I let him know I couldn't wait that long because I had a meeting at 11:00 AM that I needed wifi for. As I was ordering a Lyft, Mike then asked how close I lived (which I replied 10 minutes) and he offered to drive me home. With lyfts costing outrageous amounts these days and knowing I was on a time crunch, I graciously accepted Mike's offer. To my surprise, around 1:00 pm, Mike called me back to let me know my car was ready and asked if I was ready for him to come pick me up. SHOCKED was an understatement. The fact that he not only brought me home, but also picked me up to bring me back to my car was beyond kind and generous. After experiencing Mike and his staff's kindness -- the car itself looked absolutely INCREDIBLE!! I've had months of pet hair, cross-country travels, sports equipment, etc in my vehicle. My SUV literally looks BRAND NEW! Mike, thank you so much. Your kindness and generosity are a true testament to why I support local businesses. Great people do exist and hopefully this serves as a reminder to be kind to strangers. You never know how much of a difference you can make in someone's life by showing another person kindness, compassion and grace.

Arda Kert

Great, really hard working staff. They even sent me back to outer wash just because they believed my car was not clean enough (well, may be because last time I washed it was ages ago 🤭) They also have DIY vacuum for wash customers, which is great when it is not one of your lazy days. Oh, I also loved the large patio/garden especially if you want to stay outdoors. All in all, great car wash experience.