The UPS Store

Alexandra Sinnott

Today, I went to pick up several copies of my resume that I had placed an online order for. I did not realize that they would not be done until 1pm. However, Shen, who was helping me, was kind, professional and displayed excellent customer service skills. Despite being very busy, he printed my resume for me. I would like to add too, that I overheard his manager (or who I suppose his manager is) tell him to forget about the print job because they were busy. Shen assured him that it was a quick job and finished it in less than two minutes. I am incredibly grateful to him, not only because I have perfect copies of my resume on the higher quality paper that I needed, but also that he took the time to make me feel like a valued customer. I’d like to add too, that I was in the store with my one and three year old daughters. And as anyone with young children knows, acts of kindness like this make customers feel valued, appreciated and taken care of. Thank you Shen!!

nicole richardson

Brittany clark was so helpful, pleasant and made my experience a breeze coming in. I will continue to return to this ups thanks to her.

Ag S

Friday April 22, 2022. Had to return a few items to Amazon today & Kevin was the young man who helped me! Such a pleasant person & helpful & professional. I've always had good service at this store but today it was especially nice. Must be because it's Earth Day! So thank you, Kevin. You helped my morning be cheerful & fun as well as getting my returns done!

Theresa Johnson

I went to this ups to return an Amazon item, while inline a woman was trying to ship a package and after the ups employee told her how long it would take she said she would ship it through the Post office. The clerk told the customer that because the Post Office was a rural Post Office they don’t ship their packages out for two days. I told him he was lying and he should not lied to customers, that I work for the Post Office and everything ships out daily. He of course was upset that I called him on out right lying and was totally rude to me when it was my turn to process my order. This was shameful and totally unprofessional, we have never put down other delivery companies like this.