Address: 5330 North St, Canandaigua, NY 14424, USA
Phone: +15853980064
Sunday: Closed
Monday: Closed
Tuesday: 8AM–4:30PM
Wednesday: 8AM–4:30PM
Thursday: 8AM–4:30PM
Friday: 8AM–4:30PM
Saturday: Closed
Laurie Buchko
The staff made it easy to set up an appointment, the service provider was efficient and quick completing the estimate. The turn around for having the glass ordered and having them come back and replace our glass in the broken window was a very short period of time. I would recommend Glass Doctor to anyone!
Ismael Campos
Company is very responsive. Installation of new glass panel in my slider went without a hitch and was done quickly and neatly. Office staff very friendly and courteous on the phone. I would definitely recommend Glass Doctor to anyone that needs glass replacement.
Michele Kelley
I needed a window replacement and Glass Doctor was able to schedule it quickly! They did an overnight order & showed up to repair it the next day. Friendly technician, courteous and quick! Thank You Bob & to Krystal her great communications!
Devon Campbell
They called me 30 min before the tech got here and he got right to fixing my windshield. I was able to call the office, pay over the phone, and receive my receipt via email. The tech even secured my driver door weather strip for me. Overall great experience.
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For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.
Unfortunately, tempered safety glass, by design, cannot be cut. It is designed to break into small pieces when cut or broken to reduce the risk of significant injuries to the person breaking it. Using safety glass, of which “tempered” is one type, is mandated by state building codes in specific applications like doors, sidelights, showers, etc. Please call Glass Doctor if you want more information on this topic.
Yes! We do replace rollers if needed. Of course, we try to clean the tracks and rollers and adjust first. If that does not work, we will discuss replacing the rollers for you.
Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.
We specialize in glass replacement. We can, in most cases, remove the glass from the frame and install new glass. Your existing window sash will remain.
Currently we are use urethane that has a 1-hour safe drive-away time from the time the new windshield is set. No need for blue tape or any holds on washing your car. You are fully protected at the 60-minute mark.
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