Glass Doctor of Finger Lakes

Category: Glass repair service

Address: 5330 North St, Canandaigua, NY 14424, USA

Phone: +15853980064

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Laurie Buchko

Mar 2, 2022

The staff made it easy to set up an appointment, the service provider was efficient and quick completing the estimate. The turn around for having the glass ordered and having them come back and replace our glass in the broken window was a very short period of time. I would recommend Glass Doctor to anyone!

Ismael Campos

Aug 20, 2021

Company is very responsive. Installation of new glass panel in my slider went without a hitch and was done quickly and neatly. Office staff very friendly and courteous on the phone. I would definitely recommend Glass Doctor to anyone that needs glass replacement.

Michele Kelley

Aug 2, 2021

I needed a window replacement and Glass Doctor was able to schedule it quickly! They did an overnight order & showed up to repair it the next day. Friendly technician, courteous and quick! Thank You Bob & to Krystal her great communications!

Devon Campbell

Mar 19, 2021

They called me 30 min before the tech got here and he got right to fixing my windshield. I was able to call the office, pay over the phone, and receive my receipt via email. The tech even secured my driver door weather strip for me. Overall great experience.

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Questions & Answers

What is your Windshield Protection Plan?

Glass Doctor - Owner | Jun 2, 2022
Glass Doctor - Owner | Jun 2, 2022

For auto glass, we have the best guarantee in the nation upon installing a new windshield. If you choose our Windshield Protection Plan, you’ll have coverage for a full 12 months. Should you get a rock chip in your new windshield, Glass Doctor will repair it at no cost to you. Our Windshield Protection Plan covers all rock chips received in the first 12 months — no limit. Should you receive damage that is not repairable such as a long crack or significant damage in the driver’s view area, we will replace the windshield at no cost to you for the glass material. Depending upon the type of coverage you purchase at the time of original install, you may be responsible for the cost of labor, adhesive, and moldings.

Can you cut tempered glass?

Glass Doctor - Owner | Jun 2, 2022
Glass Doctor - Owner | Jun 2, 2022

Unfortunately, tempered safety glass, by design, cannot be cut. It is designed to break into small pieces when cut or broken to reduce the risk of significant injuries to the person breaking it. Using safety glass, of which “tempered” is one type, is mandated by state building codes in specific applications like doors, sidelights, showers, etc. Please call Glass Doctor if you want more information on this topic.

Do you replace sliding door rollers?

Glass Doctor - Owner | Jun 2, 2022
Glass Doctor - Owner | Jun 2, 2022

Yes! We do replace rollers if needed. Of course, we try to clean the tracks and rollers and adjust first. If that does not work, we will discuss replacing the rollers for you.

Can you buff scratches out of glass?

Glass Doctor - Owner | Jun 2, 2022
Glass Doctor - Owner | Jun 2, 2022

Scratch removal in residential glass and light commercial applications is not a commercially viable solution. Basically, it is labor-intensive and not very successful. Furthermore, if the customer is not satisfied with the result, they are understandably not willing to pay for the time and materials invested by the glass company. Scratch removal and scratch buffing systems exist; however, they are typically only practical in warehouses, industrial, and on larger commercial glass projects. Please call our Glass Doctor office if you would like a more detailed explanation.

Only the bottom section of my window is broken. Do you have to change the entire sash, or can you just change the glass in my frame?

Glass Doctor - Owner | Jun 2, 2022
Glass Doctor - Owner | Jun 2, 2022

We specialize in glass replacement. We can, in most cases, remove the glass from the frame and install new glass. Your existing window sash will remain.

How long after my windshield is replaced can I drive away?

Glass Doctor of Finger Lakes | Sep 1, 2019
Glass Doctor of Finger Lakes | Sep 1, 2019

Currently we are use urethane that has a 1-hour safe drive-away time from the time the new windshield is set. No need for blue tape or any holds on washing your car. You are fully protected at the 60-minute mark.

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