Towne Ford Sales

Mesut Temizkan

I’m trying to get 10-day payoff statement for last couple of days and they’re not even answering the phone calls & emails. Sales manager Armando said he will call me back in 30 minutes yesterday and it’s been more than 24 hours and now he is not even answering. Terrible service, gorgeous unprofessional.

Shubham Singhal

Great car buying experience at Towne Ford. Francisco took care of our Mach E delivery and the complete process was very smooth.

JC

Update 11/10/2021 What a journey it has been trying to buy my 2021 Ford Bronco First Edition. From beginning to end, I can honestly say that it has been nothing but a pleasure working with the incredible team at Towne Ford of Redwood City. This was my first time reserving a car, so I was quite unfamiliar with the process. Kevin has gone above and beyond of any dealership I have worked with to ensure I have the best experience. From the day I reserved the Bronco (July 2020), to when I finally was able to purchase it, he has been supportive every step of the way. There are nearly 40 email exchanges between us, and every time, he was attentive, even when he was on vacation. I have never had a dealership provide that level of support, huge thank you to you, Kevin! I also had the pleasure of working with Carlos and Manny on the day I purchased my Bronco. From the moment I arrived at the dealership, there was Carlos with the keys. Carlos was nothing but friendly, informative, and supportive as well. This was the first time I had spoken with Carlos, and he made me feel as if we have been friends for a while; that’s the type of experience everyone should have when visiting a dealership. Once we started the finance conversations, Manny was very helpful in every capacity. There were a few areas we had questions on, and he was quick to guide us through the entire process. Similar to everyone I had spoken to thus far, he was friendly and made sure we felt confident with our purchase. Carlos and Manny, a big thank you to you as well! All I can say is that this I HIGHLY recommend Towne Ford of Redwood City to anyone wanting to buy a Bronco or any other vehicle. This team has gone above and beyond, I’m proud to be part of their Ford family! You can also expect this bronco to be hitting the trails very soon! #BroncoNation -------------- Sept. 2020 Kevin at Towne Ford of Redwood City has been fantastic to work with; super helpful, easy to talk to, and always willing to go the extra mile to ensure you feel confident with your choice. I reserved the Ford Bronco through them because of the value they offer as a whole. I am looking forward to taking ownership of my future Bronco come next year. Thanks again for all the initial support, Kevin! I'll be sure to post a follow up with pictures on deliver day!

Steven Cheng

Bought a 2015 CMax here. Couldn't get the deal done on the first visit, but after couple weeks of follow-ups by the salesman David and Sales, was finally able to get a fair discount for a nice clean car and fair mileage. The dealership had some great selections comparatively to other places I was shopping. The cars here all seems well maintained, and also priced marked competitively. I'm happy the sales team was persistent about getting the deal done. I got the color I wanted . David was straight forward and explained all the options and most everything well. I was quite pleased with David's service considering after all, it's a car dealership. The paperwork in whole did take a bit of time. It was there close to 3.5+ hours to get everything ran and signed. I suppose that seems on par with most other dealerships anyway. Its always a bit of a grind purchasing any car overall. Overall, I'm very happy about my purchase here at Towne Ford. The experience was pleasant and I would certainly give them a strong consideration if I will be in market for another Ford again.