Red Lobster

Category: Seafood restaurant

Address: 941 E San Marnan Dr, Waterloo, IA 50702, USA

Phone: +13198006677

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Anthony Titus

Jul 2, 2022

Where do I start?! Clams were over cooked, fish under cooked, French fries tasted like fish. So they used the same dirty oil to fry everything in. They need to change the oil in the deep fryers more often, and use a separate one for the seafood so your fries don't taste like fish. Server forgot to bring one of my side dishes, ran off with the empty glass that had my straw in it, and made excuses for the way the food was cooked. I knew this place wasn't very good place to eat, but I had a gift card for them and thought I'd celebrate my birthday with a nice dinning experience. That never happened, and I will never allow this place the privilege to serving me again.

Shawn Schroeder

Jun 29, 2022

Wife and came in on a Saturday at 430. There were maybe 6 tables with patrons. We entered and stood at the podium for probably 2 full minutes before someone came to seat us. All the while, a server was standing less than 15 ft from us, folding napkins. The young man came up, grabbed 2 menus, walked to a small table right next to the podium and right behind the waitress that was folding napkins. Not one word was said to us. Nothing. He didn't say hello, welcome, how many in your party, please follow me, right this way.... Nothing. My wife and I thought that he may be mute so we let it go. Waitress came immediately and asked for our drink order. Wife ordered a Mt Dew and I ordered a beer. They came in just a few minutes and she asked if we were ready to order. We ordered, even thought we were surprised by how much the prices had gone up. One of my sides was a house salad. Ten minutes later, after watching 6 employees stand at the podium and talk and giggle (including the host who we assumed was mute) the waitress came back with a water I didn't ask for (which was fine) and told us the cheddar biscuits weren't ready and walked off. 5 minutes later, I was still without my salad and my wife and I were fed up with the lack of attention, service and giggling from 6 employees standing up front doing nothing. Wife said "If we're paying $50 for a meal for just us two, I'd expect the service to be much better to keep the customers happy and served. None of that is happening." 5 more minutes later (still with no salad or biscuits - total of 20+ minutes since we sat) we were fed up and left $10 on the table to cover the beer and soda and told the gang up front that we were leaving due to lack of service and length of time nothing was served to us or even an apology for the wait. We're not going back. I get better service at just about anywhere else, and the prices are better.

Morgan Behnke

Jun 16, 2022

Quality of the food is hit or miss... and it's been more on the miss side since the nation closed down in 2020. If I'm paying $20-30 a plate, I expect high quality food. The staff, on the other hand, continues to be great & I have never had a complaint about the service I receive here.

bill dedic

Jun 3, 2022

Very good! We each ordered the Seafarers Feast. Bacon Mac and Cheese... Too much to eat! Dinner tomorrow too!

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Questions & Answers

Do you take Bluebird American Express debit cards?

Paul Elzey | Aug 19, 2019
Susan Selk | Aug 20, 2019

Unknown

Can u make reservations

Tina Jaramillo | Aug 19, 2019
MOUNTAINSTRIKER fortnite | Aug 20, 2019

Yes you can

Does this location have curbside pickup?

Red Lobster (Owner) | Dec 21, 2020
Red Lobster (Owner) | Dec 22, 2020

You may pay ahead and select curbside pickup when you place your order. Then drive up to one of the designated curbside pickup parking spots at the restaurant where you placed the order, and call the phone number indicated on the sign at the parking space to let the restaurant know you have arrived. A Red Lobster employee will bring your order hot and fresh to your car.

Are you open on New Year's Day?

Ann Wenthold | Aug 18, 2020
Glendolyn “Sis” Elliott | Aug 19, 2020

Yes from 11-9

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