Address: 2310 E Locust Ct, Ontario, CA 91761, USA
Phone: +19099232828
Sunday: Closed
Monday: 8:30AM–4:45PM
Tuesday: 8:30AM–4:45PM
Wednesday: 8:30AM–4:45PM
Thursday: 8:30AM–4:45PM
Friday: 8:30AM–4:45PM
Saturday: Closed
bahaa el din
Top notch service, customer service & return times. They stand behind their products and honor their warranty. Thank you again Team Okuma!
Bret Archibald
I purchased a part from okuma and paid for the shipping of that part. When the part arrived a couple of weeks later it was incorrect. It was not the part customer service said they had. I then paid shipping to return the part. It was recieved at the front desk on January 4 2020 Today is January 20 2020. I have yet to receive my credit for the returned part. Customer service agreed they sent the wrong part. They refuse to reimburse my return shipping costs. The customer pays for Okuma customer service mistakes. I've made several calls and given all necessary information they asked for to receive my credit. Based on my experience Okuma Ontario, Ca offers Terrible customer service. There are plenty of other companies to buy from. I'm finished with Okuma Ontario, Ca. 👎👎 Two thumbs down, way down!
STEVEN SAITMAN
I use their reels in my rod wrapping business- Shelly has been the greatest and Ron nothing but the best they have always been helpful and their reels are great, been using them for years and I only had to bring 1 reel back to fix and they did it right away ++++
rr jj
went to ask a few questions and get advice on a rod that would be a good match to a reel i bought. Always cool to go there
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No just import to the states.
They are open for warranty service Tuesday to Thursday 1030 to 300. This facility is not a store front you cannot walk in and buy product.
Limited selection
8;30am
U need to call them. Theyre very helpful.
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