Okuma Fishing Tackle Corporation

Category: Corporate office in Ontario, California

Address: 2310 E Locust Ct, Ontario, CA 91761, USA

Phone: +19099232828

Opening hours

Sunday: Closed

Monday: 8:30AM–4:45PM

Tuesday: 8:30AM–4:45PM

Wednesday: 8:30AM–4:45PM

Thursday: 8:30AM–4:45PM

Friday: 8:30AM–4:45PM

Saturday: Closed

Reviews

bahaa el din

Mar 5, 2022

Top notch service, customer service & return times. They stand behind their products and honor their warranty. Thank you again Team Okuma!

Bret Archibald

Jan 21, 2021

I purchased a part from okuma and paid for the shipping of that part. When the part arrived a couple of weeks later it was incorrect. It was not the part customer service said they had. I then paid shipping to return the part. It was recieved at the front desk on January 4 2020 Today is January 20 2020. I have yet to receive my credit for the returned part. Customer service agreed they sent the wrong part. They refuse to reimburse my return shipping costs. The customer pays for Okuma customer service mistakes. I've made several calls and given all necessary information they asked for to receive my credit. Based on my experience Okuma Ontario, Ca offers Terrible customer service. There are plenty of other companies to buy from. I'm finished with Okuma Ontario, Ca. 👎👎 Two thumbs down, way down!

STEVEN SAITMAN

Mar 5, 2019

I use their reels in my rod wrapping business- Shelly has been the greatest and Ron nothing but the best they have always been helpful and their reels are great, been using them for years and I only had to bring 1 reel back to fix and they did it right away ++++

rr jj

Dec 21, 2018

went to ask a few questions and get advice on a rod that would be a good match to a reel i bought. Always cool to go there

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Questions & Answers

Do u manufacturing the Reels

Elhamy Bakr | Aug 3, 2022
Mike Farley | Aug 3, 2022

No just import to the states.

Is this place open to the public?

Kurtis Baylor | May 3, 2022
Mike Farley | Jun 2, 2022

They are open for warranty service Tuesday to Thursday 1030 to 300. This facility is not a store front you cannot walk in and buy product.

Can you buy fishing gear from them there

Mike Varela | Aug 31, 2021
randy andre | Aug 31, 2021

Limited selection

what time do you open?

Regina Dimuccio | Sep 1, 2019
Francisco Alcala | Sep 1, 2019

8;30am

The handle for my Okuma Ceymar Spinning Reel broke do you sell replacements?

Eric Garcia | Sep 1, 2019
spongeheadnguyen david nguyen | Sep 1, 2019

U need to call them. Theyre very helpful.

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