Manheim San Diego

Express Rent A Car

This auction company favors the sellers and don't care about the buyers. They keep adding fees payable to seller and increase buyer's fee at the same time.Istopped buying cars from them over two and half years ago.

Paul Huang

Very shady place, bought a car with PSI, check engine light pop up next day, they say won't be responsible for it, I took the car to my tech, my tech say a sensor is missing that's why the check engine light, apparantly someone there(should be their tech) stole the sensor and they are not going to be responsible for it, and will not do anything about the theft. Very disappointed, this is the first time I bought here and I think I'll never buy from this location again.

CUSTOMERisAlways KING

Manheim staff is friendly , mechanic can be pain to deal with when your car needs a jump. The worst part of this particular auction is the the fact you can test drive the car , be cautious slimy persians and Mexicans unhook and detach engine wires making car shake thud and have check engine light so they get car cheaper . I suggest come early like I do that way you know the car is good before any hands touch it . 15 cars I bought all had no check engine lights pre inspection and on test drive day all had multiple codes and engine knocking ... just be careful hopefully they can ban the dealers doing such things. Besides that auction sales every week usually Wednesday and Tuesday test drive day .

John Frappier

While each of us can of course only speak from our own experiences at each of the large Dealer Auctions, I will say this from my perspective…the staff at Manheim San Diego (Oceanside) is top notch. All the way through the chain of command from the GM to Dealer Services to Arbitration to the Gate Staff, it is and has always been very clear to me that at this location, the expected Company culture of providing excellent customer service is the priority. This location clearly operates in a way in which it is on full display to both Buyer and Seller that it is not the cars that are the assets…it is the people…both the staff and the Dealers. My experience there has been nothing but positive as they run their facility creating the medium that brings Buyer and Seller together. Their willingness to work with both parties when issues arise is unlike any other place I have ever purchased a vehicle. They are fair, consistent and effective at promoting and maintaining the integrity of their marketplace. Kris in Dealer Services and her staff are professionals at what they do which is a clear indication that the leadership, direction and goals of the location as provided by Denis at the GM level are executable and attainable. Solid operational excellence, or lack there of, at any company, starts at the top and is the lifeblood of the success or is the main contributor to the failure of even the greatest of organizations. Manheim San Diego has that dialed in further than any of the other Dealer Auctions that I have been to. Five Stars.