Shoe Dept.

Category: Shoe store in Chicago, Illinois

Address: Mall, 7601 S Cicero Ave Spc 1420, Chicago, IL 60652, USA

Phone: +17737673986

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Nichelle Etheridge

Sep 28, 2021

Excellent customer service, Placed order online for me to pick up at store.

Eileen Garcia

Jun 3, 2021

Their prices are reasonable. It would be nice if they carried more wide sizes for women.

Maria Morales

Mar 19, 2021

Iove the store it has a viority prices are fair I bought 2 pairs one for my self and my daughter graduation the lady helps us select the best

Kathy Gutierrez

Oct 22, 2019

Rude racist employees! Asked an employee who was sweeping around the store for a shoe size and in her words she said " Well, i would BUT, I'm on my lunch break so i won't." Not two seconds an African American lady asked her for a shoe and she went to get it for her without hesistating. It used to be an alright place but i dont know why these employees act that way. How would i know that she was on her break. She did not have to gjve me attitude when all i asked was a shoesize for a shoe i intended to buy. Very disappointed by their service.

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Aug 24, 2022
Shoe Dept. | Aug 24, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Aug 24, 2022
Shoe Dept. | Aug 24, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. | Aug 24, 2022
Shoe Dept. | Aug 24, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

I am looking for a pair of cros

Lema Wells | Sep 1, 2018
Daija and cookie Princess | Sep 1, 2018

No crocs

Do y'all have the red blue and white flias

Lolo Mack | Sep 1, 2017
Lema Wells | Sep 1, 2018

No

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