Homeland Safes

Michelle Davis

Only use this company! The customer service is superior to any we've EVER seen! George is extremely knowledgeable and prompt in response. Our door was delivered in perfect condition very fast! With George's easy to follow directions and advice, we easily installed it the same day it arrived!! You will not be disappointed in this high quality, customizable and beautiful vault door!!!

Richard

Talked to George on phone and through email. He did outstanding job. He needs a pay raise for sure. Vault door received many states away in less than 2 weeks from placing order. He shipped it the next day. Very fortunate for me he had 2 in stock to choose from (unheard of right now) Have not installed door so this is far as can review, but seems good at this point. Very pleasant experience.

Gabe Sepulveda-Sanchez

Bad experience. As a business owner, I understand that mistakes happen, but this company needs to have better systems in place. I don't have high expectations of service and never give bad reviews. I waited over two months for a safe to be delivered to be told that they cannot bring it upstairs. This was clarified from the beginning and I was told that the stairs would not be a problem. First, the order was misplaced and could not be found. Then I could not get a hold of anyone when I wanted an update on order. Over two months later, delivery day is set. Delivery people were unprofessional and elderly looking. Once they saw staircase, 12 steps on staircase, they were surprised and then said we cant do this delivery. This was clarified from get go. Received a phone call stating that they cant do delivery and will refund me my money. I waited over two months for this safe and on the day of delivery, I was told that they can't do it. What a joke. I chose this place because of positive reviews, but I don't see how they got them. Maybe I am just the exception, but this experience was a waste and time. Unprofessional.

Dan Pankow

I found homeland on the Internet. I needed a safe room door and I liked their flexibility and prices. I placed an order and secured a delivery date in approximately 3 weeks from order placement. I had contractors on the job and door coordination was important. It took 8 weeks to get the door. Paint booth broken and mostly unexplained delays. To this day I don't know the reasons for them. But Chris stayed in touch and granted me discounts for the delay. I ultimately received the door and it is gorgeous. The type face was exactly as I requested. I think these are good guys trying to run a reputable business and I appreciate them alot. dan