High Desert Homeless Services

Category: Non-profit organization in Victorville, California

Address: 14049 Amargosa Rd, Victorville, CA 92392, USA

Phone: +17602455991

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Danny Gomez

Aug 24, 2022

A great program to help you get back on your feet, and help you find a job and a place to live.

Sal Thomas (ECC)

May 2, 2022

For desperate people with no other options that would allow these people to control them. I've seen a staff member curse an elderly couple so bad it almost made me react. I left that place because im not about to allow anyone to control me nor disrespect me at all. They wake you up at 5 in the morning and you can't go in the building (Bed Areas) until 7pm. If you spend any of your money they will kick you on the streets.

Pablo Olavarria

Sep 9, 2021

I used to work there,so I can't really say nothing negative about them except the fact that they need more space to expand.

Missy C

Dec 13, 2020

I'm rating based on a donation I made. I donated two boxes with over $300 worth of brand new items and was given tax paperwork stating my $300 donation was only worth $10. I will never donate to this location again and I strongly urge others to think twice before donating anything here. I wonder if the people using the shelter will even get any of it, it seems like one of those type of shelters. I would recommend donating to the rescue mission over this place.

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Questions & Answers

Me and my kids and wife need somewhere to stay tonight. How do I go about being there

David King | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

You can call our shelter at anytime 760-245-5991 and speak with our staff to find out about our shelter program or you can come by anytime the address is 14049 Amargosa Road in Victorville. We are open 24 hours a day. It is usually best to call first just to make sure we have an open bed.

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Do you take clothes donations?

Bill Martinez | Sep 1, 2018
High Desert Homeless Services | Sep 1, 2018

Yes we do accept clothing. We appreciate slightly used and interview clothing so that we can put them in our clothing closet to help our clients get back on their feet.

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Can I donate 4 trash bags full of sheets & towels? If so, where?

Tina Davy | Sep 1, 2019
Mor2gain 760 | Jul 2, 2022

Is there anything you prefer not to take as donations ??? Is there anything you NEED more of constantly ???

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Who can I contact if I want to volunteer?

Melissa Lopez | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

Call the shelter at 760-245-5991 24 hours a day and they will answer any questions you might have or you can drop by anytime during the week and speak with any of our staff and they can help you.

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I have three big bags will I have a place to put them ?

Dutchess Hilts | Sep 1, 2019
Kelly Williams | Sep 1, 2019

Yup small square cubby

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Can I show up and get to stay there or is there's a waiting list,

Freddie Nunez | Sep 1, 2018
Gale Lynn Amparan | Sep 1, 2018

Depends if they r full or not but they take walk ins

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How do i go about staying here for a while?

Scarlett Harris | Sep 1, 2019
Kelly Williams | Sep 1, 2019

Yes you will have to go through a back ground check and drug and alcohol test...it's a pretty cool place. You will gain weight trust and believe that. They feed you really good. My hubby and i stayed there for about a month and a half and we both gained about 25- 30 pounds lol

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I have a brother who has been homeless in the past. And his homeless now, he got sick so we took him in but it overwhelming for everyone, so how can i get him in the shalter

Esmeralda Torres | Sep 1, 2018
Nesc Sims | Sep 1, 2018

Don't go to this one. It sucks. They find ways to kick you out over the smallest thing. EVERYONE is on a power trip there.

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Do you take kids toys. I have some that my grandkids no longer play with, trucks, building blocks. Would you take them

john o | Aug 3, 2022
Cesar Guevara | Aug 10, 2022

Yes they are in good condition

Do you take stuffed animals in like-new condition?

Em Cruz | May 3, 2022
High Desert Homeless Services | May 3, 2022

We usually do just before Christmas and Easter, however we do not have a lot of room to store them. We truly appreciate you thinking about us though. Do you have a bunch or just a few?

Will there be a Special even for Thanksgiving? I would like to volunteer along with my family.

A Google User | Aug 31, 2020
Marilyn Bailey Walker | Aug 31, 2020

Yes we will be serving Thanksgiving dinner and you must come to the shelter and fill out the volunteer applications and bring ID for everyone 18 yrs or older thank you and have a Blessed and beautiful day.

Can they help with transpoation probation,maybe job search

Kimmie Voll | Sep 1, 2019
Alex Davis (Barn) | Sep 1, 2019

The sheriff's department will occasionally fund a greyhound for residents from other cities. They have computers available for job searcch and staff will lead you in the right direction upon request. Government assistance and a staffing agencies are within reasonable walking distance.

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What time are the food banks

Chris Peezy | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

If you call United Way 211 you can let them know what area you are at and they can give you times and locations for food banks near you. You can also look it up yourself on their website www.211.org

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Do they have a food bank?

Amelia Yenerall | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

We are not a food bank that actually requires a different license then we have. We are a 90 day shelter program that helps families get back into employment and housing. We do have a list of local food banks that we handout to anyone coming in looking for help with food. You can always call United Way 211 and they will give you a list of all the food banks near you.

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Do you guys take in children-teens?

tea with bee | Sep 1, 2018
High Desert Homeless Services | Aug 31, 2021

The shelter is a family shelter and we help men, women and children of all ages. We have even had a few newborns brought here from the hospital. If your question is in regards to homeless youth without parents or guardians you can try Family Assistance Program or the TAY Program.

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I will be 47 i have multiple sclerosis and a. Monthly income and a service dog i am homeless. Living in a tent in desert hot springs i would like to have a place that is handicap accessible and under 500

Michelle Holiday | Jun 2, 2022
Cesar Guevara | Jul 2, 2022

This is a homeless place not vicious alcohol test and drug access for the disabled I don't know of service dogs record Cleansed

Do you accept donations of mattresses that are in good condition?

Valerie Hodge | Apr 3, 2022
High Desert Homeless Services | Apr 3, 2022

I am so sorry, but at this time we do not as we do not have a large enough site with storage to hold on to them until our clients move into their own housing. We truly appreciate you thinking of us. If you would like to reach out to God's Hand Extended at 760-220-1961 they could probably help coordinate a wonderful option for your generous donation.

I WOULD NOT RECOMMENDED THIS PLACE AT ALL. WHAT I SAW IN THE FEE DAYS I WAS THERE I LEFT. WOME OF THOSE STAFF MEMBERS THERE ARE VERY RUDE AND DISRESPECTFUL

Sal Thomas (ECC) | Mar 4, 2022
Jeremiah Scott | May 3, 2022

You're tripping I just got out of there me my wife and son....and they were nothing but respectful...

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Do you guys accept gently used toys? I usually donate to good will but if you guys are in need I'd rather donate to your facility instead

April Nelsen | Jan 3, 2022
High Desert Homeless Services | Jan 3, 2022

Thank you for thinking of us. We usually do but right now we have been so blessed we have run out of room.

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do you take unopened food donations

Mary Rovito | Jan 3, 2022
High Desert Homeless Services | Jan 3, 2022

Yes, we do thank you. We are so grateful that you are thinking of us and wish to help. There is nothing we cannot accomplish if we all work together.

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Are you open friday after thanksgiving?

ruby neal | Dec 4, 2021
High Desert Homeless Services | Dec 4, 2021

We are open every day 24 hours a day. We do intakes on Tuesdays and Wednesdays 9am-2pm. You can call any time to talk with our staff at 760-245-5991

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Do you also accept casual clothing like tshirts and jeans??

ruby neal | Dec 4, 2021
High Desert Homeless Services | Dec 4, 2021

Thank you so much for thinking about us. We usually do, but because of covid we are limited on space. Please call ahead at 760-245-5991 to see. Thank you

Are you accepting donations of clothing and furniture? We have a lot of 3X and 4X men's clothing plus other sizes.

Mo. Liz Piraino | Dec 4, 2021
High Desert Homeless Services | Dec 4, 2021

Please call and check with our staff at the shelter 760-245-5991. I believe we could use the large clothing.

I read you guys take clothes donations. Are you guys still doing so?

Sherm Daworm | Oct 5, 2021
High Desert Homeless Services | Oct 5, 2021

We have limited our intake of clothing donations and only take a little at a time, as needed. Due to COVID we are very limited on space for excess donations. We had to rearrange areas of the shelter so that we can help as many people as possible. If you would like to call our staff at 760-245-5991 to see if it is something we are in need of we would appreciate it very much. Thank you so very much for thinking about us.

Do they have parking?

Akasha Jones | Oct 5, 2021
High Desert Homeless Services | Oct 5, 2021

Yes we have limited parking

Do you guys accept people that has a job? But homeless?

Destiny Gamez | Aug 31, 2021
High Desert Homeless Services | Aug 31, 2021

Yes, we do as long as they qualify for program. You can call and talk with our staff at 760-245-5991 to get more information. Our program is geared towards helping those that are homeless to get employed, save their money, and look for and obtain long-term housing. So if you are working already, then you are one step up already.

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Hi do you guys help with getting an identification card

Asa Walters 3 | Aug 31, 2021
High Desert Homeless Services | Aug 31, 2021

We do have vouchers for DMV that help the homeless to get their IDs for free. They have to be verified homeless in order for us to give them out.

Do you take dog food donations

Connie Robles | Aug 31, 2021
High Desert Homeless Services | Aug 31, 2021

We do not have any animals here at are shelter. We only help homeless. There are many animal rescues that would appreciate the donation. If you are looking to donate to the homeless individuals that are not staying in shelter because they have animals then you might want to reach out to God's Hand Extended to see if they possibly could help you disperse it through them.

do you pick up im in hesperia off 11th and bearvalley i have a moldy fridge and little freezer works well just have not been used for almost a year still had stuff in it and if you pick up i have a big bag of clothing too

B nonya | Aug 31, 2021
High Desert Homeless Services | Aug 31, 2021

Sorry, we are currently not accepting donations. We had to convert our donation room and our child care rooms into COVID-19 quarantine rooms in order to keep our residents safe and be able to do new intakes. You can probably call the Victor Valley Rescue Mission they are accepting donations and will possibly pick up for you. Thank you so much for thinking of us.

Do you guys offer community service hours

Gonzalo Leanos | Aug 31, 2021
Yvonne Katon | Aug 31, 2021

Yes they do

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How do I volunteer? I went to the website but the volunteer tab didn't say how to do it.

Anthony Munoz | Aug 31, 2021
High Desert Homeless Services | Aug 31, 2021

you can call the shelter at 760-245-5991 and talk with our shelter supervisor Marisol

Do you guys have to tell us to do chores and everything else too while we are there

Daisy Perez | Aug 31, 2021
High Desert Homeless Services | Aug 31, 2021

Daisy clients who stay here are provided everything they need including shelter, meals, clothing, hygiene and additional items that are needed. This is provided free of charge. Clients that stay here do chores that include cleaning up after themselves, washing dishes, disinfecting, laundry and things you would do if you were in your own house.

Are you currently accepting clothes donations?

Melissa H | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

Unfortunately we are not accepting any clothing or furniture donations at this time until the State says we have the all clear. If you are wanting to donate food items we are accepting those. Thank you for thinking of us.

Can you setup a voicemail so people can leave messages if your not going to answer phone

Jamie Sullivan | Aug 31, 2020
Jimmy Waldron | Aug 31, 2020

I am sorry sometimes we have problems with the lines. What can I help you with

I have cloths, good clothing. When and where can I drop them off?

Tina Methaplint | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

At the shelter located at 14049 Amargosa Road. We have a donation drop off in the back alleyway. If possible it is best to drop off Monday thru Friday 8am-4pm, as we have scheduled volunteers during those times. However if you need to drop off at a different time please call 760-245-5991 ahead of time to make special arrangements. Thank you for thinking about us.

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What are a list of things we can donate or bring for the people here ?

Star Perez | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

You can donate household items, clothing, shoes or even hygiene items, toilet paper, food. We do not have a lot of room but try to utilize the items being donated. We all like to help supply our clients that are moving out into their own housing with items that they can use to get them started. Thank you for considering donating to us. If you have any further questions you can call the shelter directly at 760-245-5991

open for volunteers? what can I do to help?

Denise Gutierrez | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

Please feel free to come down to the shelter at 14049 Amargosa Road in Victorville and talk with our staff and fill out a volunteer application or you can call ahead and speak with them at 760-245-5991. Thank you

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I just need housing for a couple of days, do you allow short term stays?

Robert Carrico | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

We also help run the warming shelter located at 16838 D Street in Victorville. It is open from 6:30 pm to 7 am on nights when the weather is 40 degrees or lower. Check-in time is from 6:30-10 pm.

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Hello iam a 46 year old male i have a 31 year old girlfreind that iam in gaged to plan on spending my life with here would we bolth be exsepted. In the sheltrr and eould ee be seperit.in

Richard Parker | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

Please call our shelter at 760-245-5991 and talk with our staff to get details about our program. We do have separate sleeping areas for men and women, but they are in the same building.

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How can I start to volunteer with your organization? I'm interested in serving the community.

Trecie Girl | Aug 31, 2020
High Desert Homeless Services | Aug 31, 2020

You can either come by the shelter at 14049 Amargosa Road and ask to fill out an application or you can call the shelter at 760-245-5991 and ask our staff to get information.

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Good Afternoon i want to know to this agency help with job research and housing if so what other service to this agency help with i use to volunteer there some years ago are you hiring at this time.

cheryl turner | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

Unfortunately, we are not hiring. We are a homeless shelter that provides food, clothing and shelter for families and individuals for up to 90 days. We do assist our clients with job and housing search.

Do you need id to shower

Isabel Marie | Sep 1, 2019
Drea | Sep 1, 2019

You get to shower, do luandry. Breakfast, lunch, dinner. There are also chores. They're split up among everyone. There is a resource room. You can look for employment, if you're already employed, you can look for homes. Periodically volunteer barbers will come cut your hair, and there is clothing to help you on your interviews should you have one. The staff is nice so if that didn't cover other questions you had you can go and ask the staff. It is best to go during the day.

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What are the requirements to stay here?

Tara Macpherson | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

You have to be homeless and willing to work on regaining your independence. If you would like more details on how the program works you can call us anytime 24 hours a day at 760-245-5991 and our staff can help answer any questions you might have.

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Do they help with motel vouchers??

Tara Macpherson | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

We do not do motel vouchers, but you can also check with United Way 211

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If I want go help I have to call or I just show up ?

Nahilet Chp | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

If you would like to volunteer at our shelter located at 14049 Amargosa Road in Victorville all you need to do is show up, bring your ID and fill out a volunteer application. It takes 5-10 minutes to complete. Then you may come any time you like to volunteer. If you would like more information please feel free to call and talk with one of our staff members at 760-245-5991. Thank you for wanting to help.

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Do you have any open spaces for new families?

Hillary Wallace | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

If you are looking for shelter it is best to call and speak with our staff 24 hours a day at 760-245-5991. They can answer your questions about our shelter program and availability of beds.

I dropped off some clothing and linens but forgot to get my tax receipt. How do I go about getting one.

Cindy Bentley | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

You can come back by to the shelter and come inside the office and let them know that you dropped off some donations but forgot to get your tax receipt and we can get you one. Thank you for your donation

Do you guys give out ID vouchers??

Frank Reza | Sep 1, 2019
Anthony Celis | Sep 1, 2019

Yes they do frank... I've been there but the lady that runs the employment area she's going to kill me if she finds out that I can't remember her name but she will give it to you

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I heard you can only stay one night if you're from out of town. Is that true?

Shelley Daniels | Sep 1, 2019
Lisa Pinkney | Sep 1, 2019

I don't believe this is true. You can stay up to 90 days

Can I volunteer Saturday & Sunday’s?

Arlene Mendoza | Sep 1, 2019
Arlanda Peshlakai | Sep 1, 2019

Yes

Is there any woman who is loyal responsible that what's to be roommate

Dutchess Hilts | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

If you are looking for roommate or have information that you would like to give in regards to housing or employment I would suggest that you either come to the shelter in person and talk with Ms. Pat. She is our Employment/Housing Specialist and she works with the clients trying to help them find employment and housing. She would be the best one to help pass on this information and help find a suitable match. She is her in the resource room M-Th 8am-2pm or you can call the shelter at 760-245-5991.

Can you stay in all day or do you have to leave out every day, and what time do you have to be back in , if you have to leave everyday, do you have to take your stuff with you ?

Dutchess Hilts | Sep 1, 2019
High Desert Homeless Services | Sep 1, 2019

We are a 90 day shelter program. When you enroll into our program you agree to do a minimum of 25 job searches a week and if you are employed you agree to do housing searches. You must either be in our job resource room onsite working on this each day Monday thru Friday between 9am-12pm or you have to be out in the community doing so. We do have a curfew of 7pm every night. We do have a small cubby area in the dorms for you to leave your belongings in. You only need to take with you the items needed for the day. Lunch is served at 12pm and dinner is served at 5pm.

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Is there such a thing as Homeless Court? A court for homeless people? Is there one here in the High Desert?

Shannon Phillips | Sep 1, 2018
Shannon Phillips | Sep 1, 2019

Thank you, Christie Martin 24/7 Headline News and Yellow Taxi Cab Inc! I appreciate you both for taking the time to answer my question. Your responses are very helpful!

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Do they separate a family? Do you take in dogs as well

Liddo Martinezz | Sep 1, 2018
High Desert Homeless Services | Sep 1, 2018

We do not allow animals of any kind. Sometimes we have been able to put animals in foster care with local rescue until clients leave shelter. The children have to be with you at all times on shelter property, unless they are checked into the Shelter Family Day Care while you are working on job searching. At night the boys under 10 and all girls sleep in the same dorm room with the mom and boys over 10 sleep in teen boy dorm that is 20 feet away. Men with kids is different and either go in the teen boy dorm, resource room or something different that can be worked out.

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I would like to thank everyone who answered my questions, one more what time can I check if I can stay there

Freddie Nunez | Sep 1, 2018
Freddie Nunez | Sep 1, 2018

Thank you Gale for your information

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I am scared to separate my boys why do they do that?

Nikki Harmon | Sep 1, 2018
High Desert Homeless Services | Sep 1, 2018

You are not separated from your boys, unless they are over 10 then we have them sleep in the teen boy dorm (which is in same building with minimal separation from you only while they are sleeping). This is to keep the young boys/teen boys from being exposed to anything visually inappropriate. The women sometimes forget that there are boys in the women with children dorm and expose themselves. We try our best to keep everyone safe from all harm and that could be detrimental to a young boy.

How can someone stay there for do they offer programs I should be able to get there in a few weeks once again I don't mind doing chores

Freddie Nunez | Sep 1, 2018
DAWUD M EL BEY | Sep 1, 2018

They help you in many ways. Section 8 Jobs Clothes Shoes Food You have up to 90 days You will have no reason to spend money you can save money also they are very nice people

I am at the Greyhound bus station how far do I have to walk to the shelter Please can anyone tell me

Freddie Nunez | Sep 1, 2018
Gale Lynn Amparan | Sep 1, 2018

All the way down 7th st over the bridge it turns to palmdale rd past taco bell ull see amargosa make a left it not far after that on the left

Can I use a Texas driver's license to stay there I have NO criminal record

Freddie Nunez | Sep 1, 2018
Christie Martin 24/7 Headline News | Sep 1, 2018

You should be able to if you also have a social security card. They will ask for both and check for any record in San Bernardino County. They may also require a drug test.

Do ya take a man that was a man but is a woman

james dinoffri | Sep 1, 2018
Christie Martin 24/7 Headline News | Sep 1, 2018

Yes

Do you offer showers

Marie New | Sep 1, 2018
Arlanda Marissa Peshlakai | Sep 1, 2018

Monday Wednesday Friday 8pm

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What do you need to stay there, I am 57 I have been homeless for four years I have no family, I live in the streets, and how long can someone stay there

Freddie Nunez | Sep 1, 2018
Arlanda Marissa Peshlakai | Sep 1, 2018

You need a valid i.d no criminal record can stay up to 3 months. And no drugs or alcohol

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What are your requirements for homeless shelter

Robyn Michalovic | Sep 1, 2018
Yulyana Lopez | Sep 1, 2018

I dont work there but i did live there for 2 months. It was a great program. They help men and women in domestic violence situations however they accept othets as well. I didnt have DV and was allowed to stay there. Its based on a case by case. Your best bet is to give them a call and tell them your situation.They usually have space from my experience but sometimes the fill up. Dont be discouraged just keep looking. I wish you the best.

Do they get to strengthen during the day

Shawney Scott | Sep 1, 2018
Alex Rodriguez | Sep 1, 2018

No the place is bad

I have a car would i be allowed to park on site and keep my 2 cats in the car with me?

Sara Warren | Sep 1, 2017
James Wilson | Sep 1, 2017

It is illegal to leave animals in vehicles

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Is it pet friendly?

Sara Warren | Sep 1, 2017
Jason Taylor | Sep 1, 2017

Unfortunately they do not allow pets

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