Public Storage

Category: Self-storage facility in Wichita, Kansas

Address: 1175 S Rock Rd, Wichita, KS 67207, USA

Phone: +13164629508

Opening hours

Sunday: 9:30AM–5PM

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 9:30AM–5PM

Reviews

Barbara Barrios

May 27, 2022

Very friendly service! Christina B. was sweet and so helpful. She explained things very well and showed us around before we completed the process. Everything went very smoothly!

Bryson RILEY

May 25, 2022

I was mad and in a bad mood cause of having move all of a sudden. The lady ashley, i spoke to on telephone was so nice kind and patient with me. I feel like this is all under contoll now. Thanks Ashley!!!!

Brandi Ashlock

Apr 25, 2022

100% happy with my service here. First time renting a storage unit and didn't know what to expect but the property manager Larissa made everything so easy. Answered all my questions and made me feel safe storing my thing at her property. I definitely recommend you anybody.

Harrison Barnette

Mar 28, 2022

I had a payment arrangement with them & on the day I went in to pay (Saturday 3/26/2022 @ 2:30pm) there was no one there. I tried using the app twice to pay to no avail. I tried paying this morning (3/28/2022) on the app & it still didn’t work. Finally, I left work & physically went in again around 11am & they had cut my lock without calling or trying to get in touch with me at all. I even advised the “property manager” that I had been by to try and pay & had tried several times through the app. Essentially she said tough luck and I had to pay for an additional lock after trying unsuccessfully several times to hold up to my end of our payment arrangement. On top of that; a month after I signed a rental contract agreement for $100/month and moved all of my furniture and items into my unit, they “raised rates” Basically this company will lure you in with the idea of a “fair deal” on storage pricing & then raise rates once you’ve moved all your belongings into your unit. Knowing you’ll most likely not have the time or energy to deal with the hassle of moving everything to another facility. I can’t say I agree with their business practices & if I could do it over I would 100% have gone to another company. Their customer service is sub par at best.

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Questions & Answers

They give you how many day late monthly payment

Karen Hernandez | Aug 16, 2020
Michael Sexton | Aug 17, 2020

After the 6th of the month there is a $28.00 late fee

Do I have access to my storage unit at 5 a.m.

Larry Haynes | Aug 17, 2019
Lynn Stieber | Aug 18, 2019

930 to 600

Read More

How rude can you be to your customer. RUDE

Audrey Wikle | Aug 17, 2018
Matthew Mackey | Aug 18, 2018

Why cant I access my storage unit that I am paying rent for after 9pm. No 24 hour access available.

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