Travel Inn Omaha

Joey

I’m giving this 4 stars because I knew what I was getting into. If you’re a random traveler and looking for a fancy hotel then keep it moving. But if you just need a place to stay where people leave you alone then come here. Rooms aren’t new but they’re clean and have USB outlets which is nice. I plan on staying again when the price is right.

trinity xaphan

BED BUGS!!! Don't do it! It's not worth contamination of you, your clothes, & potentially your vehicle and home. The rooms are getting worked on but the beds need to be thrown out and the rooms deloused . I am covered in bed bug bites. They charge you "$25 cleaning fees" for your pets(not really animal friendly). Could have stayed in a nicer pet friendly place for the cost. Will not come back. Gross

Rix Ryskamp

The hotel operator was extremely rude to me about my father's death, which had just occurred. I just wanted to cancel my reservation. He compared me to his employees trying to get out of work. He said that "people who want the day off always say 'my grandma died, my aunt died, you always need to provide PROOF." I was at the hospital where my father had just passed and asked if I could just send a picture right then and he said no. These people are mean, cruel, and rude. Furthermore, I originally requested my cancellation more than 24 hours before the stay. They waited to process the request until we were within the 24-hour window. Until then they "could not see any emails from booking.com." They kept making me call booking.com to work out the communication problem. So I kept having to resend new requests. Once the period elapsed they had no problem denying my cancellation since I could not provide sufficient proof that my father just passed. When I tried to explain that I had started the process before the 24-hour window, the hotel manager HUNG UP THE PHONE. I called back three or four times and he just kept saying "I don't want to hear your story" and hanging up on me. It is truly baffling how absolutely horrible these people are. Please stay anywhere else.

Verified Hotel Guest

Positive: It was inexpensive. Negative: The room was tiny, the bed was a full, not queen as booked, the towels were thin and didn't feel clean, I didn't feel safe leaving my valuables in the room for a few hours when we went out, it was sketchy AF.