Hialeah Aluminum Supply

Rene Riv

This go to the owner or manager of this company we are a general contractors ,we regret purchasing from your company ,I dont write to many bad reviews but the customer service is a horrendous , the guy on the warehouse the supervisor i think (on desk )has a really bad attitude and no respect from your customers I wonder if he knows the money he take home come from customers . I am writing this review standing here waiting for the order and many customers like me are having concerns here .We did a small order of 60 dollars (a tape ) and we been here a 1h waiting for that order , also been reading at the reviews and you make a loot of excuses and customer services still bad super bad , 2 years apart reviews

Alejandro Mendez

If i could leave 0 stars on this business i would definitely do so, as 1 star is way too much. I do however have 2 words BUYER BEWARE, stay away from this company. Their customers service is Horrendous, they treat customers like letteral garbage. To make things worse they do not have almost any inventory available and are not accommodating at all when it comes to taking orders for supplies. They only accept cash, which is insane due to how bad of a reputation they have. You would have to be stupid to give them your cash. They have a few 5 star reviews, and those are left by the employees/family members of the business itself. Take the advise of all the other reviews and stay away from this cesspool of a business.

John Sanchez

Been here for over an hour waiting for a $24 small order, the front desk girl very nice, the cashier and the guy from the warehouse DANNY has bad attitude he seens to be miserable working at this place. Place has a poor attitude. First and last time purchasing from this place.

willie gimenez

My name is williegimenez and my experience with Hialeah aluminum was horrible from the uninformed receptionist to the person that was in charge of giving mepm a quote. After speaking on the phone with the receptionist who informed me I could drop my plan of and get a quote. I dropped off the plans at 1:30 on Tuesday. I Followed up with the estimator who assured me he would get back with me before the end of the day. On Friday after not receiving an answer. I spoke with the estimator again and specified that i needed the quote by the end of the day so I can meet with my customer on Saturday. He said no problem you will have your quote today. Needless to say no quote . After calling again to follow up at 4:45 the receptionist said sorry were closed. And refused to give me the names of anybody in charge. I guess no one is in charge or cares, the estimator is not a man of his word and I should have listened to the receptionist when she said "dropping of plans? Good luck with that " in a nut shell, BAD SERVICE AND UNPROFESSIONAL I guess there's no management or the owners are to rich to care.