Appliance Alley

Joe Goodrich

I’m so glad I discovered this retailer. Appliance purchases made easy. Great Service Great Pricing Knowledge Staff Very Helpful Tony is the best salesman. The only negative is their delivery service which is prompt and punctual but lacks professionalism.

Jen S

They ghosted me when there was a problem with the new appliance they installed.We ordered a GE dishwasher in late January 2021. It was supposed to arrive April 1 (long wait due to the pandemic) then got delayed two times after that and wasn’t going to arrive until August. But found a GE Profile and offered it as a free upgrade to the one we originally purchased. The installers came a week ago and were very courteous. So far, so good despite the initial delays. But I ran it for the first time the next day and it had a loud annoying high pitch whine. I emailed them because they were closed and sent a video of how it sounded. I asked them to do something about it ASAP. It was Memorial Day weekend so I didn’t expect a response until Tuesday. But there was no email response and no one was answering their phone on Tuesday (I tried multiple times) so I left a voicemail. Still no response by the next day so I contacted GE and they are sending a technician to come look at it. But I still haven’t heard back from Appliance Alley. Crickets.

Mary Sullivan

Really efficient; They helped me with what I needed and did not try to up-sell. Also really high quality brands. Lots of appliances in stock and ready to go. They even loaded it into my car for me. Will definitely be back for all my future appliances. Easiest appliance shopping experience ever.

Randall Rose

We took delivery today of a Thermador gas range we purchased from Appliance Alley and couldn't be more pleased with the entire process from browsing the showroom to delivery and installation. Our salesman (Bob) was very knowledgable and gave us all the time we wanted to browse and ask questions. There are many good options, but we picked the Thermador because it has unique burners that we really liked and it had the right "high-end look" for our kitchen. Most impressive was the delivery and installation. They called ahead, arrived on time, and were very careful with every phase. They tested each burner and the oven to make sure everything was properly calibrated and then cleaned everything up and removed all the packaging. They were very careful not to damage the counters or backsplash and carefully brought the range in through a very tight fit at the door. Very professional in every aspect. Well done Appliance Alley...we'll be back to buy a new refrigerator.