RentingCarz Rent a Car Miami

Nair Pereira

I made an online car reservation and need to cancel. The phone number in Brazil does not work and on the website says it only cancels through contact by phone. TERRIBLE

Isabel Tames

I had a very bad experience with this agency, I rent a car for Mexico with Dollar agency through them, Renting Carz confirmed and charge the total on my credit card, making me think this was warranted and confirmed. When I arrived the agency didn't have the car I rent and offered me a more expensive one, I also had to deal with RentingCarz for the refund, so very disappointing. When I can RentingCarz they apologize and explain that now they needed to do an investigation to reimburse me my money, which took them around a week. One of their agents asked me to send the contract I had to take from another renting car agency, to see if they could pay the difference, but I never hear back from them, even after I send reminders about this, it did sound fair that they took certain responsibility, since at the end they confirmed and charged, even when they have had this experience before with this company. So, don't trust on what they say, at least if you travel to Mexico.

Bruno Hamasaki

Best price, but doens't work very well, we input our credit card info and they say that there's a problem, you go to the chat and they say to talk to the bank or credit card people, they never know how to fix the issue, but if you try to use the credic card elsewhere, it works fine. What matters if you have good discount if you can't use?! Try other places, it's safer and it works.

Stephanie Desanges

The worst experience I have ever had with a rental car agency.. Please never rent from them. I was told that I would be charged a no show fee from the rental agency which I was supposed to pick up the car named Thrifty. When I spoke to Thrifty they stated in actuality it is RentingCarz that charged me. When I called to dispute this claim with RentingCarz, they gave me the run around and would not even let me speak to a manager. It has been almost over a week and this issue has still not been resolved and RentingCarz has not been responsive or helpful. They still have not provided me a response and on top of that Thrifty has stated to me that RentingCarz has overcharged me. This is such a scam, please never use them! I showed up at the thrifty counter and the manager spoke to RentingCarz and said that thrifty was not charging me on their side as I indeed had shown up! RentingCarz provides a lot of inconsistencies on their side and are not quick to respond or resolve. The worst customer service experience I have ever had renting a car! I will never use them again.