Immanuel Village

Bobbi Richards

Terrible director of nursing. Made snide comments to me about my mom.

Cheri Christensen

My Mother has been there for a year. Food is good, and her apartment is lovely. However - my Mother was hoping that enrichment activities would be provided - as in crafts - and outings. The outings and activities are minimal. It should be noted that the population at IV is very elderly, and perhaps it's too hard for them to participate. But the willing ones should not be neglected due to the majority not willing or able to be active. Our biggest complaint by far is the transportation to and from medical appointments - which I V sold us on. There is one driver for one car and a bus. If it's the twice a wk. grocery store days appointments are out, and you can imagine how difficult it is to get a ride with 100+ elderly people. My Mom is successful maybe one out of 4 tries to schedule a ride. It has been very frustrating for myself and my 3 siblings tryong to help from afar. If I V can't provide rides, they should not advertise it. And they should figure out a way to help their residents get to medical appointments - like volunteer drivers from churches - or something! Their attitude is, "Oh well.....good luck".

Diana Decatur

I loved this place + what was offered so much, I moved in! After more than a month living here, I find nothing nor anyone to complain about. I cannot stress enough how fabulous it is. There are many things to do + places to go. The menu has a nice variety, with soup, main dish + fish daily specials. The food has a fabulous taste.

Dorsay Einung

I learned approx a week and a half ago that my parents needed to be in assisted living. My father is a retired vet and had clots in both lungs and could not be released to go home after leaving the VA. I immediately thought of this place. It had everything my folks wanted and needed. I went and stopped by on July 3. A nice nurse showed me the grounds, but, was unable to show me a room as the person in charge of that was not in. I then left my contact information, and waited for the call that was supposed to come on July 5. On July 6, I was told the person was busy and could not see me and there was no one there to show me an apartment. On July 7, I was called, set up an appointment, and 2 minutes before I arrived on the grounds was told she had double booked herself and could I come back the next day at 4. The next day I received a call from another person who said the first person was out sick and she couldn't help me because the first person wanted to work with me. I have yet to receive a phone call to see the apartment. I will never deal with these folks again. I have never been treated so unprofessionally. If they did not want my business, they could have said so, instead I was run around repeatedly and treated with very little dignity.