ATM (TD Bank)

mario Gonzalez

call to have them do a auth verification form so i can buy series I bonds, called to see if i can come in. They had me on hold for 45 mins! they forgot about me!

Sanjay Bogle

I am a manager of a local business in Paterson and our company has a large account with TD after waiting almost 30 mins in line at the drive through to make our deposits, I was told by the rep to leave my deposit and come back in 20 mins to pick up my slips. I decline that option because the last time I did that they deposited the amount short even thought the right amount was inside the envelope. I waited while they process the money. After completing my deposit, I was told that next time I should come inside because I am holding up her line. I felt like that was extremely rude. I waited just like every customer did until it was my turn. She had no idea if I was disable or incapable of walking. This isn’t the first time I was told that I was holding up a line. Every customer should be provided with the same type of service regardless of how long it would take. Would a inside rep tell me to not bring the large amount of deposit because I am holding up their line? This is ridiculous. I have highly disappointed in the failed attempt of service. The rating of 2.8 truly represent the service at this location. The staff needs retraining or replacing.

Peacha McDonald

if u have a whole day to waste then use the drive through. on many occasions the same person dealing with the customers on the inside is the same one servicing the drive through. come on TD do better.

nazma begum

The ATM is always broken the line is always long and it takes 20 mins usually just to get an withdrawal done. Usually only one person at the register. This branch needs new management and need a change. Maybe open up more resisters.