Valley Health Plan

Thanh Lam

Regardless of those negative reviews of VHP, I can attest that I have been getting the exceptional services from VHP for almost 10 years now. Every health care needs of my family have been taken care of and we really appreciate the excellent customer oriented services, including case management with Cindy. She and VHP as a whole always make sure that we're satisfied with all the services, providers, claims and the process even to little details. VHP has the most reasonable rate and very local so they understand your needs and try best to accommodate. I can't say enough how PLEASE I am with VHP. 10 stars if possible :)

Laura McDonnell

I absolutely love this insurance. I used to pay an arm and a leg for Health Net, now I pay about half of what I did before, and this insurance covers more than my old plan. The rates are very reasonable, and I’ve never had any issues or surprises! Prescriptions are covered at Walgreens. Highly recommend.

hanh nguyen

If I could give this insurance zero star I would. Customer service will hang up on you and 99% guarantee will not give you a call back if promised. They will cut you off from your insurance without telling you and you will get a tax penalty so if you want to enter this nightmare, go for it. Their website is developed poorly and erases your payment history so you can't claim that you have made payments. Don't get me started on their processing team. If you want anything to be changed, good luck waiting for at least a month. There's other options out there, don't choose VHP

laserwiz

Miserable (non-existent) customer service. After seeing Kaiser raise premiums 20% for 2019 I decided to switch to Valley Health Plan since I’m healthy and probably wouldn’t have to utilize their services. I tried to select a doctor and had some basic questions but NEVER was able to speak with a VHP representative other than Sara who took my phone number assuring a call back in 24 hours. I NEVER RECEIVED A CALL BACK…. EVER. If this institution cannot handle basics administrative tasks I’m not going to trust them with my health.