Elan Mountain View

NATALIE

Bathroom faucet and shower is spewing out black sticky particles every now and then since 2021. The management keeps saying it’s safe but would you rinse your mouth with this water? Would you be ok to let your children bathe in it ?

Cameron Bates

Pros: - location is great, it's a 15 min walk to downtown Castro for food. The downtown area has a pleasant suburban feel - plenty of families with cute dogs around :) - Apartment fixtures are nice, including a backlit mirror, nest thermostat, and nice kitchen appliances - Fausto (and previously Armen) on maintenance are super responsive to any needs and able to help out right away! - The outside scenery is really nice! The units have large patios, good views, and the downstairs outdoor area is pleasant. Cons: - No pool :( - Vibration noise from upstairs and downstairs neighbors can be loud, although voices / music etc. never carries through. - Valet trash + regular trash add up to $75 a month. So you'll be paying $900 a year for trash. Pretty steep!

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One of the best apartments you can move into! They really care about their tenants! I have lived in many apartment complexes because i felt as if it was "safer" but i moved so many times because of this no where is safe! This is one of the only areas i felt that was well guarded and safe for me and my kids to live!

Thomas Liu

I wish I could give a negative star! As mentioned in other reviews, the rating was really bad a few months ago (~3.3) but it suddenly became 4.5 now. To me it is a bit suspicious. I would carefully read through those negative comments before moving in! Generally I would say the location is great. However, units inside the building facing to the grocery store are just bad. It is super noisy to live inside.