Mountain View Optometry & Contact Lens Clinic

Toby (Toby)

!!!! Attention They might rip you off!!!! This place lured me in by telling that my insurance will cover all the cost of contact exam, and I only need to pay for the copay. After half a year, they started to email me that I owe them money. The service was not even done as I never get a prescription for the contact.

Zhiqing Zhang

Took extra tests without asking me and charged me for it. My insurance plan had good coverage so I don’t need that. An complete eye exam at another place will cost less than the extra test. Not sure if I can sue them for unexpected medical expenses. Anyway, I feel angry about it and will definitely not coming back. The doctor talked a lot, explaining how useful the extra test is, because she thinks that’s more important than actually doing her job? To make me feel more comfortable later when I pay for it? Also, she forgot to test astigmatism and axis for me. Waste of my time. Now I’ll spend more time do another test at another place for it. Not professional, do not come to this place. : )

Arianna Lee

Very TERRIBLE optometry clinic!!! Always over charged you! This optometry clinic took some extra tests for me before asking me and did NOT tell me it's not covered by insurance. My vision insurance plan is already pretty good, but I still need to pay lots of money for the test! And, they ordered the WRONG degrees for my contact lens TWICE!! I have to go to the clinic three times to pick up my contact lens, because they charge "$20" to ship it even they made the mistake. What a terrible clinic!!

Ginger Ramirez

I had my eye exam with Dr. Cheung, what a great experience that was. He explained everything he was doing in a way that I was able to understand it. And my new computer glasses with the prescription he gave me is the best I’ve ever received. From walking into the office I was greeted by the front desk, both Aubrey and Jennie check in myself and my husband and were very friendly. My technician Brian did some tests and he was also, friendly, informative and professional. Overall with all their safety and sanitary protocols they have in place it was a great experience.