Bicycle Express

Category: Bicycle Shop in San Jose, California

Address: 131 E William St, San Jose, CA 95112, USA

Phone: +14089981618

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10:30AM–7PM

Wednesday: 10:30AM–7PM

Thursday: 10:30AM–7PM

Friday: 10:30AM–7PM

Saturday: 11AM–6PM

Reviews

Charles Simmons

Aug 23, 2022

Great people, great products, great service. Every customer service provider can take a lesson from these folks. They are great at all levels.

Beena David

Aug 13, 2022

OUTSTANDING! I'm visiting from Chicago for work and decided to buy a bike on FB Marketplace for commuting. Brought it to Bicycle Express for a tune-up and it rides like a dreeeeeam now! The family that owns this place are all lovely people, too (and that's an understatement!). Thank you to Rich, Karen, Chuck, Chuck Jr, and Eric for making it a fantastic experience! ❤❤❤

KW Moy

May 8, 2022

Upfront and efficient! The folks at Bicycle Express are popular and I can see why- I can arrive with my bike and be out in 20 min or so. This struck me recently: I came in with a bolt from my toe clips missing. It is a niche part and needed it replaced. BEFORE taking my bike, they told me upfront about their bike-on-the-rack charge, and how much it would be. These people are honest and I appreciate- I think you will too. I have come to them with issues ranging from a bolt coming out of my bike and needing a replacement, to needing a tube (so pretty minor so far).

Robin Lu

Sep 11, 2017

Live nearby so have stopped by many times to pump tires and do some minor fixes. overall staff are nice and friendly. based on past experience and the high rating on Yelp thought it wouldn't be wrong to have my bike assembled at their place. took the bike there in Sat morning and they were quick to do the job so went to get it in the afternoon. after few minutes' ride, I noticed there's some noise from the chain scratching somewhere so took it back. The young guy with long hair was very helpful, took a ride and adjusted it for me. so I tried it again, shortly after I switched the gear, the chain just fell off!! took the bike back again the guy put the bike on the stand and adjusted it for a while. afterwards I just went home. later I rode a longer distance and found that the wheels are not well tuned. so I took it back again. the guy spent some time tuning the wheels. when he brought the bike out he apologized for having me going back again and again. This morning when I tried a even longer ride, I found shifting between gears is clunky and there's even louder scratching noise. When I finally arrived the destination I noticed the inner surface of the crankset is severely scratched and some tops of the teeth were rubbed off. It's sad and disappointing to see a new bike has to undergone such torture. They might have provided excellent service to many others but definitely not in my case. And I don't think I've done anything inappropriate to them to deserve this treatment.

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Questions & Answers

How much do they charge for repairing flat tire?

Pradnyesh Patil | Sep 1, 2018
Garrett | Sep 1, 2018

I've gone in with a flat before and came out with a new tube for $10-15, labor included. Most of the services they offer are very affordable.

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How much do you charge for a bike tune-up?

John Salas | Sep 1, 2019
Joseph Regalado | Aug 31, 2020

I paid $60. well worth the price My bicycle is smooth sailing now compared to manufactured adjustments when new!

How much for bike assembly?

Shivam Patel | Sep 1, 2019
Jose Uriel | Sep 1, 2019

Im sure it would be based on the type of bike some are more advanced then others like mine its a 16 gear pure cycles are (touring bike) and it needs constant tuning of the gears ill be in shop of EXPRESS Cycles real soon was suppose to of been today but i ended having to work.see you soon EXPRESS Cycles, and 😎

How much do they charge to straighten back tire.

Aaron Plancarte | Sep 1, 2019
Jon Nur | Sep 1, 2019

Very low prices not sure exactly how much but alot cheaper than anywhere else with stellar service

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How much is the average price of a bicycle

anan Cho | Aug 24, 2022
Ana Gonzalez | Aug 24, 2022

That really varies I've seen some for less than $200 and others more than $600+

Are there folding bike?

whb w | Aug 31, 2021
RAZA LOKCA FROM THE BAY | Aug 31, 2021

I have folding bike if it looking one

how much the safety check for new bike?

Anita Pena | Sep 1, 2019
Red | Sep 1, 2019

Bikes bought in the shop will be thoroughly inspected. Bikes brought in I am guessing could be inspected and simple maitence for $20. I'm sure they would be glad to help.

How much to repair a brake on my bike

Ismail Sama | Sep 1, 2019
Jordan Ramanis | Sep 1, 2019

Most likely under $30 but depends on the bike. Could be cheaper

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how much to true both wheels

Dave Rodriguez | Sep 1, 2019
Red | Sep 1, 2019

$20-25 a wheel depending on how much work. They just took my wheel Phil wood for them to do some maintenance on me for free of charge. I had to replace a broken spoke but had drum brake that needed to be removed. Great service.

Do they have any bianchi parts there

Edwin R | Sep 1, 2019
Bicycle Express | Sep 1, 2019

Hi Brandon, We have some used parts, but if you are wanting new parts we can order what you like. If you visit the shop and let them know what exactly you are looking for, they can research what vendor stocks those items. Thanks, Karen

How much would it cost to buy and replace bearings on my wheel? (Fixed gear sealed bearings).

Tan Le | Sep 1, 2018
John Staley | Sep 1, 2018

30-50 dollars maybe

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