Cold Stone Creamery

R Murphy

We could not have been happier with our special order cake. The online ordering was very easy to build our custom cake. The schedule option when we wanted to pick it up was simple. And the cake was made exactly to our specifications for a very important event. Thank you! Thank you!

Jack Brown

This is the slowest Ice cream shop I’ve ever been to i came here with my kids for a treat and it was just disgusting we threw it away and went downtown to Leopold’s and it was amazing the man that was there I believe it was the manager he had no gloves on did not wash is hands and was very rude I will never eat at cold stone ever again. IF U EVER WANT ICE CREAM NEVER GO TO COLD STONE CREAMY YOU WILL BE VERY DISAPPOINTED

Tyson Duncan

It's ran by a bunch of little kids who's more worried about hooking up all of their friends in the store with free ice cream.Then worrying about the customers who are actually paying. They served me melted ice cream in a cup because they did not leave it on the cold stone long enough. Is absolutely horrible I will never be back.( They hooked up 6 different kids with free ice cream)

Breigh Han

Custom ordered a cake & did not get what I paid for. I ordered cake batter ice cream with yellow cake mixed in, thought I ordered sprinkles too. When we cut into the cake to serve our guests we had vanilla ice cream & yellow cake. It was plain ice cream with NO cake mixed into the ice cream. I have ordered from them before & never had a problem. I know the difference between vanilla ice cream & cake batter ice cream. I called to discuss the matter & spoke to a gentleman. The man told me that he made the cake himself & put cake mixed into the cake batter ice cream. I explained that there was NO cake mixed in & he made the cake with vanilla ice cream. The cake was not correct. He argued with me telling me he made it & he knows what he put in it. I politely expressed that I would not be ordering from him ever again. He asked me if I wanted another cake. I told him, I do not need another cake & that the birthday was over. Here I am leaving a review, which I never leave a bad review, but this is not customer service. Thanks for the past ice cream cakes that were correct. We won't be using Cold Stone in 12 Oaks anymore.