Alan Chan - State Farm Insurance Agent

Category: Insurance agency

Address: 1820 Van Ness Ave, San Francisco, CA 94109, USA

Phone: +14157762190

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Brian Davis

Aug 2, 2022

Alan has been our agent for many years. My daughter (and her roommates) were moving to New York City (international students from three different countries) to continue their studies at NYU and needed a renter's policy on very short notice to satisfy their new apartment lease requirements. We did not know what to do given we had no contacts for this type of insurance in NYC. Alan again helped us by connecting us with his longterm colleague (Kevin Leong) in NYC. Kevin then provided us fantastic service and secured the policy we needed on very short notice (he did this on a Friday night). We could not be happier with Alan (and Kevin) for taking such good care of us and so quickly. We highly recommend him!

Andrew Yu

Apr 5, 2022

Alan Chan and State Farm stepped up for us when we needed help. My family and I were the victims of a lawsuit claiming "wrongful eviction" and "harassment". The tenants had moved out (not evicted) over six months earlier and were demanding $725k, through a lawyer they found. My elderly parents (in their late 80's) were named, along with me. The tenants had moved from a unit in my parents' duplex; my wife and I lived in our own single family house. My parents had Farmers Insurance; and my wife and I have State Farm. This is when you find out what insurance company you can count on, and which insurance rep has your back. Farmers said my parents had not purchased the right coverage to be protected against such a lawsuit. My parents had insured the duplex with Farmers for almost 50 years, and had always rented out one unit while living in the other. All their Farmers reps over the years knew this. Meanwhile, ten years earlier, Alan Chan had asked my wife if we had any tenants in our single family house. When Alan learned that we did, he recommended that we add an additional coverage that would protect us against tenant claims. The coverage was only an additional $16 premium. That additional $16 premium provided us with the financial backing of State Farm and access to their lawyers, to protect me in this lawsuit. State Farm took on the case even though the tenants were not my tenants. Furthermore, State Farm's lawyers managed to resolve the case without dragging my elderly parents into stressful depositions, whereas Farmers abandoned the case. All along the way, Alan Chan demonstrated an interest in our case and was always there to provide support. I have told family members about Alan's office and State Farm. So far, they have moved 3 homeowner policies over to Alan. My family members and I have had many conversations with Alan over the past year. We have found him to be knowledgeable, honest and forthcoming. My wife tells me that this is a family business that Alan had taken over from his father many years ago. I believe that Alan runs his business for the long run and provides high value and excellent service for his customers. We have only had a few interactions with Alan's staff but have found them all to be polite and diligent. I would encourage anyone with insurance needs to give Alan's office a call and judge for yourself.

Deborah Rockwood

Apr 1, 2022

Alan and his team are the best! We've been with them for years and years. You hope you won't need to talk with them but when you do, they are responsive, communicative, and always helpful. Highly recommend!!

Amber L

Dec 30, 2021

I was referred to Alan's office from my past Seattle agent when I moved back to CA. Everyone at Alan's office is kind, professional and responsive. Shout out to Kyle- he is my main point of contact here and always answers every question I have in detail and gets my policies in order in a timely manner. Thank you Kyle! Would definitely recommend this office. Reliable, fast, and great customer service.

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Questions & Answers

How do I download the State Farm mobile app?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

What factors influence car insurance rates?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What if I have a vehicle that's not listed on the Vehicle Type section?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

Can I use my check card or debit card?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

State Farm accepts most major credit and debit cards.

Can I pay by phone or mail instead of online?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

How fast can I get car insurance coverage?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What is the difference between market value and replacement cost?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Why should I sign up for the Paperless Notice of Privacy Policy?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What can I do on the State Farm mobile app?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Is my payment information secure on your website?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What is the difference between sending my quote and purchasing with an agent?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What if I have more than four vehicles or four drivers in my household?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Alan Chan - State Farm Insurance Agent | Jul 2, 2022
Alan Chan - State Farm Insurance Agent | Jul 2, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How can I pay for my insurance if I decide to purchase it online today?

Alan Chan - State Farm Insurance Agent | Aug 31, 2021
Alan Chan - State Farm Insurance Agent | Aug 31, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Alan Chan - State Farm Insurance Agent | Aug 31, 2021
Alan Chan - State Farm Insurance Agent | Aug 31, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Alan Chan - State Farm Insurance Agent | Aug 31, 2021
Alan Chan - State Farm Insurance Agent | Aug 31, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Alan Chan - State Farm Insurance Agent | Aug 31, 2021
Alan Chan - State Farm Insurance Agent | Aug 31, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Alan Chan - State Farm Insurance Agent | Aug 31, 2021
Alan Chan - State Farm Insurance Agent | Aug 31, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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