Atria at Foster Square

Kenneth Chen

Our experience has been mixed and is actually still evolving. On the positives, the building/facilities are quite impressive. One the other hand, other reviewers have commented about being asked to move out b/c of level of care needed. Incoming healthy and young residents probably give this no thought, but wouldn't residents eventually and over time need high levels of care? Our experience started off with signing at the end of March 2022, then getting very strong hesitation on the level of care needed, and multiple calls and further interviews and doctor clarifications led to what become a 5 day delay to moving in-ie. the original date was April 14. It was during this time that we decided that Atria was not a strong fit or the right place. For my parents' situation, the more we moved forward in the process the more we didn't feel that my parents would thrive and be safe in Atria. Obviously (your parents) situation and needs maybe different.

Sabrina Anne Cezar

I went on a tour at this facility and was blown away by the professionalism, thoughtfulness, and cleanliness. All caregivers and staff were well trained, collaborative, and passionate about providing the best care for the residents. The staff was very personable and knew each of their residents very well. The environment was set up with safety in mind and there were many places throughout the facility to participate in communal activities (eg: a courtyard garden, movie theater, dining room piano, fitness studio, along, etc.). I was also impressed to learn that the design of the building was even well thought out as each bedroom in the facility receives natural sunlight which enhances health and mood. While on the tour, my classmate and I had the opportunity to have lunch and meet with the culinary staff. The dining environment was serene with a welcoming atmosphere. The culinary staff mentioned the importance of understanding their residents' meal preferences and are well versed in creating meals influenced by different cultures. The food presentation and service was that of a high end restaurant and everything tasted delicious. As a student studying to become a future OT, I can see how much time, effort, and dedication is put into providing the highest level of care for their residents. I was extremely impressed with the monthly calendars and daily schedules created for the residents as it is important to provide opportunities for older adults to socialize, reminisce, and engage in meaningful occupations. Atria at Foster City feels like a big family. As they say in our profession, "Our clients are the true experts." In the case of Atria at Foster City, you can see the staff truly strive to learn from their residents to make this place feel like home.

Karen Jeffery

Hello everyone I wanted to take a minute to let you know how wonderful it is to have my mother at Atria Foster Square. We were desperate to find a safe place for my mom when her memory declined and started to exhibit signs of dementia. It was a challenging time for all. The staff Atria came alongside us and helped make the life changing decisions , for my mom , that needed to be made with ease, comfort and care. We met with Karen who was so professional, kind and loving. Then the leader Freddie who runs a strong loving professional Senior Housing Retirement Facility. What has impressed me the most are the caring staff there. From the nursing staff, to activity Directors, to beauty care employees, to the fabulous cooks. Everyone who works there goes the extra mile and treats your family as if they are their own family. They are there for you and your loved ones and they truly care. Here is an example. They always go an extra mile. Recently my mom had a birthday and Since the unfortunate times of the Pandemic and everything in shut down mode we couldn’t go to celebrate with her. The staff is there to help us stay connected to our loved ones. They did a special Birthday zoom call. We all sang Happy Birthday, served a cake, gave her the gifts and we were All able to reminisce and honor her. Also, We get at least one weekly zoom conversation a week with her (or more) if we would like to schedule them. They will provide more if requested. In the Memory care unit, Kristin and Olga are top notch. They always go the extra mile to help my mom have the most wonderful experience each day. I can not say enough at how fortunate we are to have my mom at Atria with loving staff who treat us and my mom like family. I can sleep well each night knowing my mom is well loved and cared for. 💕 Sincerely, Karen Jeffery-Wheeler

Jakie The Man

During the summer of 2019, my dear friend had open heart surgery and needed to find an assisted living facility to help her during her recovery. We visited many facilities in San Mateo county, and struggled until we came across Atria in Foster City. We were thrilled to have a tour of Atria's campus, and they were very thorough in showing us everything. We spent a considerable amount of time with the team viewing rooms and checking out the furniture, and playing with different arrangements. The team did not have to allow us such liberties, but they were extremely courteous and accommodating. We got to meet with most of the staff, and we met several times with the Executive Director, Freddie Fulton. Like his team, Freddie always made a point of speaking with us, holding meetings in his office, and taking our calls when we had questions. Frankly, I had quite a lot and fear I took a significant amount of his time. Through it all, Freddie and his team showed us how invested and committed they were to help us in trying circumstances, and they rose to the occasion to help us when we were vulnerable, anxious and worried. During our visits and while we were there, the Atria staff was always courteous and helpful.  Also, the fellow occupants were very social and extremely friendly. They often offered us meals and invited us to events they held, which helped make everything much more comfortable in otherwise trying circumstances. Their event schedule was lovely and helped foster a sense of inclusion and community. My friend and I feel that this was a positive, happy, clean and safe environment that promoted well-being and absolutely was a critical  aspect of care that helped my friend recover and return home.