UM Laurel Medical Center

cassidy hoffman

This was the worst experience I’ve ever had at a hospital/ medical facility. I walked in and there were only 2 other people in the waiting room, neither in critical condition. I was in immense pain so figured I would be seen right after them. Within the next 3 hours, 6 other individuals came in. They were ALL seen before me and there was no reason for this as none of them were in visible pain, nor critical condition. When I asked reception why I still hadn’t been seen and if something was wrong, they said I was supposed to have gone back already. I then was taken into triage where the nurse was not very friendly nor understanding but assured I would be taken back next. I sat there for FOUR more hours and watched more people go back before me who were just arriving. After 8 hours of waiting I was finally seen and let me say the hospital rooms are out of date. They didn’t even have the correct bed needed for my procedure. It took 30 minutes for medical staff to find the catheter that was needed as well. Management really needs to get it together as that awful. The only thing you have going for you are the caring nurses and physicians. My nurse was absolutely wonderful and was the only good part about my experience here; she deserves one heck of a raise. Please fix your system. I am incredibly understanding and have plenty of family that work in medicine so I get that hospitals are overwhelmed at the moment but this was absolutely unacceptable.

Jo Smoe

SO GHETTO !!! (Emergency Room Specific), everyone comes off so “brash”, rude and acts as if the hospital victims are interrupting their (staff on duty) schedule! It’s as if all the Baltimore rejects migrated to this one hospital to give no professionalism and to talk to people any kind of way. Not to mention the bathrooms they expected people to use are filthy! My best advice, go to Howard County General Hospital. Thank me later🤲🏾

Curtis Stubbs

This is the worst hospital experience of all time. My mother was in a car accident a little after 2:30pm. She wasn’t taken to receive a MRI until 10pm! During that entire time, I requested a neck brace for her and I was continuously dismissed and ignored. Come to find out it’s a possibility she has a fracture in her neck. That’s when they brought a neck brace. Worst experience ever. I deeply regret agreeing for the ambulance to bring her here. I will do everything in my power to never have to come back to this hospital again. I would rather drive to another country to be seen.

imran malik

The worst hospital in the world. And I have traveled. The staff almost hated seeing me come out of the car and told me it will be a long wait. Their was no one inside. They made me sit in the cold. I had sever back spasms nd could not walk. No one got me a wheel chair. Even after I asked. I was ignored. I couldn't take a tiny step, they laughed while I screemed in agony. The lady who took my vitals was rude, I asked for a wheel chair nd she argued, then stuck me in quarantine due to shortness of breath from muscle spasms, no one would listen to a word I said, untill I complained. I have never seen a person screeming with pain get treated like that in a hospital. This place should fire everyone except the doctor, and the head nurse. They were very nice and caring. Staff was Exact opposite of caring.